<h3 class="uui-heading-subheading">Technical Troubleshooting</h3><div class="jtbd-card"><div class="jtbd-card-single">Diagnosing hardware failures in client systems.</div><div class="jtbd-card-single">Troubleshooting network connectivity issues remotely.</div><div class="jtbd-card-single">Resolving software compatibility problems on user devices.</div><div class="jtbd-card-single">Checking server logs for error reports and solutions.</div></div><h3 class="uui-heading-subheading">User Support and Training</h3><div class="jtbd-card"><div class="jtbd-card-single">Providing step-by-step guidance for software installations.</div><div class="jtbd-card-single">Conducting training sessions on new software features.</div><div class="jtbd-card-single">Creating user manuals and documentation for clients.</div><div class="jtbd-card-single">Responding to client queries via chat or email.</div></div><h3 class="uui-heading-subheading">System Monitoring and Maintenance</h3><div class="jtbd-card"><div class="jtbd-card-single">Performing routine checks on system performance metrics.</div><div class="jtbd-card-single">Managing software updates and patch installations.</div><div class="jtbd-card-single">Implementing security measures against potential breaches.</div><div class="jtbd-card-single">Conducting regular backups of client data and systems.</div></div><h3 class="uui-heading-subheading">Project Management and Collaboration</h3><div class="jtbd-card"><div class="jtbd-card-single">Coordinating with development teams for bug fixes.</div><div class="jtbd-card-single">Documenting technical issues and their resolutions in a tracker.</div><div class="jtbd-card-single">Setting project timelines for software deployment.</div><div class="jtbd-card-single">Leading cross-functional meetings to discuss support findings.</div></div>