The Best Support Engineers to Hire in 2025

Hire support engineers in 24 hours or less. Get matched with in-demand, freelance and full-time talent for just $99/mo.
Our trusted network of support engineers have worked with these clients
Villain
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Anonymous
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Public
Help Desk Technician
AMER
Location
$60,000
Salary
$29/hr
Hourly Rate
87%
Approval Rating
Detail-oriented help desk technician with a knack for solving user problems quickly. Excellent at creating documentation and support resources.
User Account Management
Hero
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Anonymous
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Public
Technical Support Specialist
EMEA
Location
$75,000
Salary
$36/hr
Hourly Rate
88%
Approval Rating
Skilled in hardware and software support with a focus on customer engagement. Proven ability in enhancing user experience and product knowledge.
Network Traffic Monitoring
Hiring on our auction-based, open-talent ecosystem

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Our best support engineers
Hero
Technical Support Specialist
eyelashes-closed-icon
Anonymous
open-eye-icon
Public
EMEA
Location
$75,000
Salary
$36/hr
Hourly Rate
88%
Approval Rating
Skilled in hardware and software support with a focus on customer engagement. Proven ability in enhancing user experience and product knowledge.
Featured Skills
Network Traffic Monitoring
Hero
Support Analyst
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Anonymous
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Public
EMEA
Location
$80,000
Salary
$38/hr
Hourly Rate
90%
Approval Rating
Proficient in analyzing and improving support processes for enhanced efficiency. Expert in customer relationship management and software solutions.
Featured Skills
Operating System Configuration
Hero
Support Engineer
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Anonymous
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Public
AMER
Location
$90,000
Salary
$43/hr
Hourly Rate
92%
Approval Rating
Experienced in troubleshooting and resolving complex technical issues. Adept at providing exceptional customer support and maintaining high satisfaction levels.
Featured Skills
VPN Implementation
Hero
Customer Support Engineer
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Anonymous
open-eye-icon
Public
APAC
Location
$100,000
Salary
$48/hr
Hourly Rate
95%
Approval Rating
Strong background in customer service and technical support for product launches. Excellent communication skills and passionate about client success.
Featured Skills
Penetration Testing
Villain
Help Desk Technician
eyelashes-closed-icon
Anonymous
open-eye-icon
Public
AMER
Location
$60,000
Salary
$29/hr
Hourly Rate
87%
Approval Rating
Detail-oriented help desk technician with a knack for solving user problems quickly. Excellent at creating documentation and support resources.
Featured Skills
User Account Management
Villain
IT Support Specialist
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Anonymous
open-eye-icon
Public
APAC
Location
$70,000
Salary
$34/hr
Hourly Rate
86%
Approval Rating
Knowledgeable IT support specialist with experience in network troubleshooting and end-user assistance. Strong problem-solving abilities and a proactive approach.
Featured Skills
Server Patching
Hero
Technical Support Engineer
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Anonymous
open-eye-icon
Public
AMER
Location
$85,000
Salary
$41/hr
Hourly Rate
94%
Approval Rating
Dedicated technical support engineer skilled in providing customer solutions and technical guidance. Strong communicator with a passion for technology.
Featured Skills
Security Auditing
Hero
Customer Care Engineer
eyelashes-closed-icon
Anonymous
open-eye-icon
Public
APAC
Location
$70,000
Salary
$34/hr
Hourly Rate
89%
Approval Rating
Focused customer care engineer with experience in technical troubleshooting and client assistance. Committed to delivering satisfaction and continuous improvement.
Featured Skills
Technical Troubleshooting
Hero
Support Services Engineer
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Anonymous
open-eye-icon
Public
EMEA
Location
$95,000
Salary
$46/hr
Hourly Rate
93%
Approval Rating
Dynamic support services engineer with a talent for resolving issues efficiently. Extensive knowledge of systems and software, ensuring excellent service delivery.
Featured Skills
Incident Response Analysis
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Common jobs to be done for support engineers

<h3 class="uui-heading-subheading">Technical Support</h3><div class="jtbd-card"><div class="jtbd-card-single">Troubleshooting hardware and software issues for clients.</div><div class="jtbd-card-single">Assisting clients with password recovery processes.</div><div class="jtbd-card-single">Installing and configuring client software applications.</div><div class="jtbd-card-single">Providing remote assistance using support tools and software.</div></div><h3 class="uui-heading-subheading">Customer Interaction</h3><div class="jtbd-card"><div class="jtbd-card-single">Responding to client inquiries through email and chat.</div><div class="jtbd-card-single">Conducting follow-ups to ensure client issue resolution.</div><div class="jtbd-card-single">Documenting client interactions in support management systems.</div><div class="jtbd-card-single">Gathering feedback on support experience for improvements.</div></div><h3 class="uui-heading-subheading">Documentation and Reporting</h3><div class="jtbd-card"><div class="jtbd-card-single">Creating troubleshooting guides for common issues.</div><div class="jtbd-card-single">Maintaining an updated knowledge base for clients.</div><div class="jtbd-card-single">Generating weekly reports on support metrics and trends.</div><div class="jtbd-card-single">Documenting recurring issues for proactive solutions.</div></div><h3 class="uui-heading-subheading">Training and Development</h3><div class="jtbd-card"><div class="jtbd-card-single">Conducting training sessions for staff on new tools.</div><div class="jtbd-card-single">Creating onboarding materials for new support agents.</div><div class="jtbd-card-single">Participating in continuous professional development workshops.</div><div class="jtbd-card-single">Mentoring junior engineers on troubleshooting techniques.</div></div>

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