AI Engineer

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.

Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). 

We are a team of 160+ people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented AI Engineer to help spearhead the overall look and feel of our features and services.

We’re hiring an AI Engineer (Revenue & Customer Growth) to join our team at the intersection of engineering, AI innovation, and go-to-market execution. This role is perfect for a hands-on builder who wants to see their work directly impact revenue growth, customer retention, and operational excellence.

What you'll be doing:

• • AI-Powered Revenue Operations

- Build automations for forecasting, pipeline management, and deal insights.

- Develop AI copilots to support Sales & CS teams (meeting prep, call notes, renewal playbooks).

• • Customer Experience Enhancements

- Create AI-powered self-service tools (FAQ bots, onboarding assistants, workflow automation).

- Partner with CS leadership to deploy AI for ticket deflection and faster resolution.

• • Experimentation & Prototyping

- Rapidly build and test AI-driven concepts — moving from proof of concept → MVP → production.

- Evaluate and integrate leading AI models (OpenAI, Anthropic, Cohere, Mistral) and frameworks (LangChain, LlamaIndex, DSPy, Pydantic AI).

• • Cross-Functional Impact

- Work closely with Sales Ops, CS Ops, and Marketing Ops to prioritize high-impact projects.

- Translate GTM needs into technical solutions — and deliver them fast.

What you’ll need:

• • Technical Skills

- Strong software engineering background (Python, TypeScript, APIs).

- Experience with AI model APIs and orchestration frameworks.

- Knowledge of RAG, vector databases (Pinecone, Weaviate, pgvector), graph databases (Neo4j, ArangoDB).

- Ability to build internal apps, dashboards, or tools for non-technical users.

- Familiarity with GTM systems (HubSpot, Zendesk, Confluence) a plus.

- Familiarity with concepts related to model fine-tuning is a plus.

• • Experience

- 3–6 years in engineering, with at least 1–2 years building AI/LLM-powered applications.

- Track record of going from idea → prototype → production in fast-paced environments.

- Exposure to SaaS, RevOps, or customer-facing workflows preferred.

• • Traits

- Builder-first, experimental mindset.

- Commercially curious — you care about how AI impacts revenue and customer success.

- Strong communicator, able to partner with technical and non-technical stakeholders.

Why work at RemoFirst?

• • Startup environment: RemoFirst is an early-stage start-up. You have a voice and can influence and grow rapidly.
  • Growth opportunity: This is a chance to define how AI transforms a category-leading startup - and grow your career as we scale. As a part of our AI team you will be able to learn from other engineers and ongoing R&D projects.
  • Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.
  • Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers. 
  • Leadership visibility: Reporting into the AI Lead with a dotted line to the CRO means your projects will be strategic and business-critical.
  • Compensation and perks are great: Competitive compensation. 100% remote work. PTO regulated by local statutory.
  • Culture: We lead with respect, kindness, and the right to fail. We value hard yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further. 

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