As a Client Success Partner (CSP), you will support our clients in their digital training strategy through the 360Learning platform. You will be responsible for:
Ensuring the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available
Ensuring the business impact of our solution in accordance with the objectives set by our clients
Ensuring the renewal or signing of new contracts for accounts listed in your portfolio
Last but not least, managing a portfolio of clients in a high-touch and low-touch mode
Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients.
360Learning is a collaborative learning platform that combines AI with collaborative tools to help companies unlock learning based on collective expertise.
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