Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys. We build the systems and tools that power acquisition, retention, and overall subscription growth at scale.
The Customer Service Platform (CSP) organization builds the tools and infrastructure that power Spotify's customer support operations. Within CSP, the Rock Solid team focuses on reliable, scalable data systems that enable advisors to support hundreds of thousands of users every day.
Build and maintain data pipelines that power analytics, reporting, and machine learning systems
Work with BigQuery and GCP to process large-scale datasets
Develop batch and real-time data processing using tools like Dataflow and Pub/Sub
Implement monitoring and data quality checks to ensure reliability
Design data models for downstream consumers across analytics and product teams
Contribute to backend services using Java
Troubleshoot issues and support system reliability
Collaborate with engineers, analysts, and product partners
You have experience in data engineering or backend development
You are comfortable with SQL and working with large datasets
You have experience with cloud platforms, ideally GCP
You are interested in backend development, particularly Java
You understand batch and streaming data concepts
You write maintainable, well-tested code
You are curious and eager to learn
You communicate clearly and work well in teams
This role is based in London or Stockholm
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
