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Director of Enterprise Client Success (Remote - US)

Director of Enterprise Client Success (Remote - US)

Remote

Client Success – Client Success Team /

Full time /

Remote

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Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact

[email protected]

.

Job Summary:

The Director of Client Success is an experienced Client Success leader who leads our Enterprise Client Success team. This role is responsible for bringing a strategic vision and innovative approach to lead critical customer-facing teams at Nextech. Reporting to the VP of Customer Experience, the Dir of Enterprise Client Success plays a key role in driving customer goals, product utilization, business transformation, and revenue expansion by ensuring the engagement, success, retention, and growth of Nextech’s customers.

All activities must be in compliance with

Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.

Essential Functions

Minimum Requirements

Preferred Qualifications

Working Environments/Physical Demand

Total Rewards

Generous

annual bonus

opportunity

401(k)

with

Employer Match

Flexible Time Off:

take time off when you need it without worrying about available hours

11 paid holidays

Volunteer Time Off

Insurance:

Choice of

Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer

Recognition Program

Wellness Program including discounts on medical premiums

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

Pet Insurance options

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About Nextech

Nextech is a leading provider of specialty-focused healthcare technology solutions for physician practices, offering integrated electronic health record (EHR) and practice management (PM) systems tailored for specialties such as dermatology, ophthalmology, orthopedics, and plastic surgery.
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