Education Sales Consultant / School Advisor [Mandarin Required ]
Location: San Jose, CA
Type : Full-Time | 40 hrs/week (Wednesday–Sunday)
Compensation: $20–$28/hour + performance-based incentives, targeted $50K-$74K/year
About the Role
The School Advisor and Coordinator is a front desk and administrative role that serves as the first point of contact for families at Think Academy. This position focuses on student assessment, parent consultation, and enrollment support , helping families identify the most suitable learning path based on each student’s academic needs.
You will play a key role in conducting placement evaluations, recommending appropriate classes , and ensuring a smooth and positive experience for both new and existing families.
Key Responsibilities
Enrollment & Educational Consultation
- Welcome and consult with prospective families in person, by phone, and online.
- Understand students' academic needs and recommend appropriate courses and learning pathways.
- Conduct program presentations and explain curriculum offerings, schedules, and tuition information.
- Support placement tests, trial classes, and enrollment procedures.
- Follow up with leads and prospective families to maximize enrollment conversion rates.
Parent Relationship Management
- Build and maintain strong relationships with parents and students.
- Provide timely responses to inquiries and concerns.
- Track student progress and communicate program updates to families.
- Ensure a positive customer experience throughout the student lifecycle.
Sales & Business Development
- Meet enrollment and sales targets established by management.
- Maintain accurate records of leads, consultations, and enrollments in CRM systems.
- Participate in marketing events, open houses, educational seminars, and community outreach activities.
- Identify opportunities for student retention, referrals, and program expansion.
Campus & Administrative Support
- Assist with front desk operations and daily campus activities.
- Coordinate with teachers and operations teams to ensure smooth classroom scheduling and student services.
- Support student check-in/check-out procedures and maintain accurate records.
Qualifications
- Bachelor's degree preferred; Education, Business, Marketing, or related fields are a plus.
- Previous experience in sales, customer service, educational consulting, admissions, or student services preferred.
- Bilingual in English and Mandarin Chinese is a required
- Strong communication and interpersonal skills.
- Passion for education and helping students succeed.
- Ability to build rapport with parents and students from diverse backgrounds.
- Strong organizational and multitasking abilities.
- Ability to work over weekends as needed.
Compensation & Benefits
- Competitive base salary plus performance-based commission.
- Health, dental, and vision insurance (for eligible employees).
- Paid time off and company holidays.
- Professional development and career growth opportunities.
- Supportive and collaborative work environment.
Preferred Skills
- Experience in K–12 education, tutoring, enrichment programs, or academic consulting.
- Strong presentation and relationship-building skills.
Qualifications
- Bachelor’s degree preferred; education, communication, or customer service background a plus.
- Bilingual inEnglish and Mandarinrequired.
- Excellent interpersonal and communication skills — friendly, patient, and solution-oriented.
- Organized and detail-minded, able to multitask in a fast-paced environment.
- Passionate about education and providing great parent and student experiences.
- Experienced in sale is preferred
Why Join Think Academy
- Meaningful work that impacts students’ academic growth.
- Supportive, collaborative, and growth-oriented team environment.
- Career development opportunities in education operations and management.
