Workable is a leading provider of recruiting and HR technology, trusted by over 30,000 organizations worldwide. Our mission is to deliver fast, collaborative, and human-centric solutions that empower companies to find and manage their people efficiently. With a vibrant, inclusive culture and a global presence, Workable offers a purpose-driven environment where you can make a significant impact.
As an Expansion Account Executive based in Boston, you will play a pivotal role in driving revenue growth by expanding relationships with our existing customer base. You will focus on strategic upsells, cross-sells, and seat expansions, working with mid-market and enterprise clients to maximize their value from Workable’s suite of HR solutions.
Key responsibilities include:
- Drive revenue growth by expanding portfolios of existing customers through upsells, cross-sells, and seat expansion.
- Build and nurture relationships with stakeholders ranging from recruiters and HR leaders to C-level executives, serving as a trusted advisor.
- Identify customer goals and recommend tailored solutions across Workable’s product suite, including Workable HR.
- Conduct discovery calls, product demos, and strategic account reviews via video and screen share.
- Partner with Customer Success and cross-functional teams to ensure a seamless customer experience, maximize retention, and foster long-term value.
- Create comprehensive account plans mapping decision-makers, expansion opportunities, and timing.
- Manage the end-to-end sales process, including pricing, contract amendments, procurement, and internal alignment.
- Maintain accurate pipeline, forecasting, and business planning data in CRM systems.
- Continuously learn from customer interactions and collaborate with the Revenue team to improve sales processes and outcomes.
