Insight Assurance is aglobal audit firmon a mission to transform how organizations achieve cybersecurity and compliance. Founded byformer Big 4 (EY)professionals, we delivernext-generation audit servicesacrossSOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO)frameworks.We’re not your traditional audit firm — we’retech-enabled, leveragingcompliance automation and advanced collaboration toolsto make audits faster, smarter, and more impactful for our clients.Recognized on theInc. 5000andFast 50lists, Insight Assurance is one of thefastest-growing global audit firms, with170+ professionalssupportingnearly 2,000 clientsacross theAmericas, EMEA, and APAC.
JOB DESCRIPTION:
We are seeking an experienced and highly motivated Full Cycle Account Executive to join our growing team. The Full Cycle Account Executive will be responsible for developing and maintaining relationships with our clients, ensuring their satisfaction with our products and services throughout the duration of their relationship with Insight Assurance. This role requires strong communication and organizational skills, as well as the ability to multitask and work independently. If you are passionate about sales and customer service/success, we encourage you to apply.
KEY RESPONSIBILITIES:
- Develop and maintain relationships with clients.
- Manage and grow existing accounts.
- Identify and pursue new business opportunities.
- Coordinate with cross-functional teams to ensure delivery of excellent products and services.
- Maintains professional and technical knowledge about the industry by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Meet or exceed sales targets.
- Serve as the primary point of contact for clients and develop strong relationships with key stakeholders and C-Level executives.
- Understand clients' business objectives and help them achieve their goals by providing expert guidance and advice.
- Conduct regular check-ins with clients to review progress and identify areas for improvement.
- Be able to identify needs for additional services
- Work closely with internal teams to ensure the timely delivery of products and services to clients
- Proactively identify and address client concerns and issues, and develop solutions to improve their experience
- Ensure clients are satisfied with our products and services, and identify opportunities for upselling and cross-selling
- Provide timely and accurate reports to clients on their account performance and ROI
- Collaborate with the Go-to-Market team to identify and pursue new business opportunities
REQUIREMENTS:
- 3+ years of experience as an account executive, client success, or account management.
- Excellent communication and presentation skills.
- Strong organizational and multitasking abilities.
- Able to show that you portray value in a service solution to clients.
- Ability to work independently and as part of a team.
- Be experienced in B2B, preferably in SMB and Mid-Market with a proven track record.
- Have entrepreneurial spirit, initiative, and autonomy.
- Ability to manage multiple clients and projects simultaneously.
- Experience working with SaaS products and services is a plus.
- Experience working with a compliance automation software solution is a plus but not required.
- Experience with or knowledge of common compliance frameworks (i.e. SOC Examinations, ISO Certifications, PCI, HIPAA, GDPR, etc.) is a plus, but not required.
- Knowledge of CRM software and sales tools, such as Salesforce or HubSpot, is preferred.
- Bilingual in English and Mandarin is a plus but not required.
Privacy Notice CCPA :
- Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
- Insight Assurance does not sell personal data/information under any circumstances.
- You may exercise your rights under personal data protection legislation by reaching out to us via:[email protected] submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602
Privacy Notice GDPR:
This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.
We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.
When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.
We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.
The categories of Personal Data under Processing consist of:
- Identification
- Contact
- Education and Professional
- Interview performance
- Evaluation
You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:
- Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
- Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
- Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
- Rectification – you can rectify your Personal Data at anytime
