Lifecycle Marketing Coordinator

About Misfits Market:

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Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

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As Misfits we support our customers and mission by embracing our core values of:

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Prioritizing our Customers

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Doing more with less

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Thinking Differently

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Respecting one another

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Moving deliberately and quickly

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Taking initiative and delivering

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About the Role:

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As a Lifecycle Marketing Coordinator you’ll support the execution of marketing campaigns and projects that drive customer engagement, conversion, retention, and servicing outcomes across our business.

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Responsibilities:

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• Coordination and planning of customer communications through Email, SMS and Push channels
• Measuring campaign performance, and working with BI teams to deliver reporting insights
• Assist with the execution and QA of lifecycle campaigns across channels including email, SMS, and push
• Review and maintainance of marketing and communications materials to ensure alignment with brand, legal, and compliance standards
• Coordinate day-to-day project planning, execution, and tracking for lifecycle marketing initiatives that support brand, compliance, and broader organizational priorities
• Support maintainance of reference materials for customer communications and lifecycle planning, including journey maps, communication flows, consumer-facing materials, and campaign documentation
• Provide support for additional projects, campaign execution, and team operations as assigned.

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Skills & Qualifications:

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• 1-2 years of professional work experience
• Basic understanding of marketing tactics and automation tools
• Basic analytical skils, ability to use spreadsheets; willingness to learn and develop analytics platform knowledge

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Details of Position & Benefits:

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• Salary range: $45,000 - 55,000 / year
• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits

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