Build and operate infrastructure that powers open source software at scale. You will work directly with client engineering teams to design, deploy and maintain production platforms. Kubernetes is central to how we work and a tool we are investing in heavily, but the role spans the broader infrastructure landscape.
This isn't passive infrastructure management. You will be solving real operational problems, recommending open source solutions that genuinely fit the problem and helping clients build platforms they can own and maintain long term.
This role combines deep technical work with collaborative consulting. You will partner with client engineering teams to solve their toughest infrastructure challenges, develop genuine platform expertise and grow into technical leadership over time.
Location: Fully remote (preference for EU or East Coast US hours)
Travel: Optional conference attendance
Solid Kubernetes experience.You are comfortable operating clusters in production, troubleshooting workload failures, managing networking and storage and navigating unfamiliar configurations independently. You do not need to have seen everything, but you should know how to find your way
Broader infrastructure competence.Kubernetes is not the whole job. You are comfortable working across the platform stack: networking, storage, Linux systems, CI/CD pipelines and observability tooling
Infrastructure as Code mindset.You treat infrastructure configuration as software: version controlled, peer reviewed and repeatable. You are uncomfortable with manual changes to production systems and you can articulate why. Experience with Ansible, Terraform or equivalent tooling is expected
SRE or customer-facing support background.You are comfortable diagnosing and resolving issues reported by clients, often from vague descriptions and limited reproduction steps. You understand that good incident response is as much about communication as it is about technical skill
Consultancy or client-facing technical background. You know how to balance technical excellence with business constraints, manage expectations across multiple projects and advocate for the right solution while respecting customer timelines
Strong English communication skills,both spoken and written, for documentation, incident reports and client discussions
Self-directed work style. You thrive in a remote, asynchronous environment and take ownership of your work without needing close supervision
We offer a competitive benefits package tailored to each country in which we have employees, plus a core global benefit offering accessible to all Collaborans. Our core benefits include:
Competitive salarybased on experience and location
Office setup budget
Sabbatical/Retention of Services- after five years continuous service
Co-working policy- support for working outside home
Wellness assessments- biannual wellbeing assessments with a trained mental health specialist
Conference attendance-we cover expenses and encourage speaking opportunities
Open source time- contribute to projects you care about
Fully remote- work where you’re most productive
Global team- engineers across Europe, Americas and Asia
No on-call rotations- this isn't support work
Sustainable pace- we're here for the long term
Flexible hours- manage your own schedule
Upstream contributions- your work shapes Linux, not just client products
Technical leadership track- path to principal engineer, subsystem expertise or technical architecture roles
Consulting track- develop deeper client relationships, lead customer engagements or shape service offerings
Mentorship opportunities- both receiving and providing guidance
Conference speaking- we support presentation submissions and provide coaching
Recognition- your contributions are public, building your professional reputation
Upstream first- we believe the best solutions benefit everyone
Transparency- open discussion about technical decisions, business constraints and project challenges
Pragmatism- perfect is the enemy of good; we ship quality code that solves real problems
Respect for expertise- we trust engineers to make technical decisions
Collaborative- we succeed by working together, internally and with the community
Sustainable pace- we're here for the long haul, not death marches
No two days are identical but here is a realistic picture of what this role looks like in practice.
Morning
Review overnight alerts for a client platform, triage and resolve or escalate
Pair with a colleague on a tricky networking issue in a client's cluster
Write up findings from yesterday's incident as a post-mortem draft
Midday
Deep work: build out Terraform modules for a new client environment
Quick video call with a client team to walk through your proposed architecture and answer questions
Review a colleague's Helm chart changes before they are applied to staging
Afternoon
Respond to a client query about a deployment failure, diagnose from logs and explain the fix clearly
Update a client on progress, discuss the trade-offs between a fast workaround and a properly engineered solution
Join team meeting to discuss tooling decisions
Write documentation that explains not just what was configured but why
Some days are deep technical work, others involve more client communication. You will balance both based on project needs and your strengths.
We respect your time and provide a clear, structured process.
Total timeline: 3–4 weeks from application to offer
Initial response within 1 week
Even if we do not move forward, we will tell you why
We are committed to building a diverse team and inclusive environment. We encourage applications from people under-represented in tech.
We evaluate candidates based on skills and contributions, not pedigree. If you are unsure whether you qualify, apply anyway. Imposter syndrome is real and you might be exactly who we are looking for.
We recognise that the combination of deep infrastructure expertise and consulting skills is rare. If you have strong Kubernetes and platform experience and are newer to the consulting side of the role, or vice versa — we want to hear from you. We can develop one if the other is solid.
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