About Advantmed
Advantmed is a leading provider of risk adjustment, quality improvement and value-based solutions to health plans and providers. We drive market leading performance with integrated technology, service, and program solutions that optimize the risk and quality performance of our partners. Our solutions focus on identifying, managing, and documenting risk and quality performance, and the proactive clinical engagement of high acuity populations.
The building B.L.O.C.K.S. of our team’s success!
Bring the fun
Leverage together for better
Outperform yourself
Care at every touchpoint
Keep your word. Keep it real
Stay curious & listen well
Key Responsibilities
- Act as single point of contact for providers (primarily nurse practitioners) to coordinate with Operations
- Perform provider management activities – provider availability, delinquent charts and queries follow up, inform NP for schedule changes, etc.
- Help providers through onboarding and coordinating necessary training
- Ensuring supplies are sent to your providers in timely manner and there is no interference in their visits
- Counsel provider for any operation related challenges and drive to optimized solution in line with organizational goals
- Keep track of the escalations and necessary information for provider management
- Responds to internal and external inquiries regarding operations; investigates and resolves problems, complaints, or discrepancies
- Identify and escalate priority issues
- Collaborate with entire management team to reach organizational and departmental goals
- Determine opportunities to streamline current processes
Competency/Skills
- Good oral, written, and interpersonal communication skills
- Ability to work well in a team environment
- Good with time management (prioritizing tasks)
- Should be ready to work as per business requirement
- Flexibility for cross training
- Proficient in Words, Excel, and PowerPoint
- Problem solving and resolution skills
Education
- High school diploma or equivalent
