Senior Project Manager, Enterprise E-Commerce

The Senior Project Manager, reporting to the Senior Manager, Project Management,  plays a critical role in Zaelab's Delivery team, owning project execution from kickoff through launch. You'll lead e-commerce implementations, coordinate with offshore development teams, and act as the trusted advisor for client stakeholders. Success in this role means balancing technical feasibility, client satisfaction, and project profitability.

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Your Key Responsibilities:

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• Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
• Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
• Serve as primary point of contact for client stakeholders, executives, and internal team members.
• Maintain the tools and documentation required for Zaelab's implementation projects.
• Report project performance using appropriate tools and techniques.
• Successfully manage relationships with clients and team members.
• Collaborate within the Project Management team to continuously improve solutions and processes.
• Strive to understand the technology systems and e-commerce industry that Zaelab supports.