Sr. Strategic Partnership Account Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We’re hiring a Sr. Strategic Partnership Account Manager to own and grow our most strategic employer partnerships. This role is focused exclusively on Tier 1 accounts, where success requires a high level of strategic thinking, stakeholder management, and cross-functional coordination.

You will lead account strategy, manage complex employer relationships, and design tailored engagement approaches that drive sustained employee utilization over time. You’ll work closely with senior leadership while owning the day-to-day strategy and execution required to make these partnerships successful.

You’ll operate as the commercial owner of your accounts, responsible for deepening engagement, expanding partnership scope, and ensuring each employer relationship delivers meaningful, measurable impact.

Required Qualifications

• 7+ years of experience in B2B account management, customer success, or partnership management, with a strong track record of owning strategic or enterprise accounts
• 5+ years owning performance-based metrics tied to account growth, retention, or utilization
• 4+ years managing enterprise clients (3,000+ employees) with multiple stakeholders
• Experience leading strategic planning, executive business reviews, or long-term account strategy conversations
• Demonstrated ability to manage complex stakeholder environments and drive alignment across multiple decision-makers

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience in healthcare, digital health, or working with employers, health plans, or brokers
• Experience working in high-growth start up environments where structure and process are still evolving
• Experience managing high-visibility or highly strategic accounts
• Experience influencing senior stakeholders, including executive-level partners
• Strong analytical skills and experience using CRM or data tools to guide strategy
• Experience mentoring or supporting more junior team members

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment:Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Support for your mental and physical health
• New hire home office stipend: Set up your workspace for success
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Wellness events and lunch & learns: Explore a variety of engaging topics
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.