At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Contract Duration:
6 months
Position Summary:
The Talent Management Specialist provides end‑to‑end operational, administrative, and coordination support for learning, leadership development, and talent programs. This role ensures a seamless learner and facilitator experience by managing program logistics, supporting live sessions and events, coordinating communications, and tracking participation and feedback. The coordinator partners closely with Learning and Talent teams to support assessments, reporting, and continuous improvement, while bringing strong attention to detail, proactive problem‑solving, and a passion for enabling learning and development across the organization.
Talent & Learning Program Coordination
Coordinate end-to-end logistics for learning and talent programs, including registration tracking, calendar management, meeting invites, and session materials
Manage participant lists, attendance, and follow-up activities including training assessments and post-session evaluations
Support onboarding, leadership development, and talent initiatives through strong operational execution
Event & Session Support
Provide on-the-day support for training sessions, workshops, and events (virtual and in-person), including room setup, technology coordination, materials distribution, and trainer support
Assist with minor event planning such as scheduling, logistics coordination, and participant communications
Act as a key point of contact during sessions to ensure a smooth learner and facilitator experience
Assessment, Reporting & Insights Support
Create and manage training assessments and post-program evaluations to support learning effectiveness and continuous improvement
Compile and track participation, completion, and feedback data using Excel and basic reporting tools
Support simple data analysis and summaries to help Learning Partners understand trends and outcomes
Communication & Content Support
Draft and send clear, engaging communications to participants, facilitators, and stakeholders (emails, instructions, reminders, follow-ups)
Support communication delivery before, during, and after programs
Complete minor design work (e.g., program slides, one-pagers, invitations, job aids) using Canva or similar tools, following existing templates and brand guidelines
Administrative & Operational Support
Complete administrative tasks including document preparation, survey setup, data entry, and file management
Maintain accurate records related to programs, assessments, schedules, and materials
Balance multiple priorities with strong attention to detail in a fast-paced environment
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Corp - B
Support - 2
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
