About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
- High-velocity:Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles:We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first:We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere:Everything we do should match the quality of our AI models.
- Global team:We prioritize your talent, not your location.
What we offer
- Innovative culture:You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths:Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite:Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This role is the anchor of ElevenLabs’ office in San Francisco! You will be a vital part of our
office in San Francisco—an incredible space for the company’s rapidly growing Bay Area team,
as well as a hub for the city’s AI and tech community. As San Francisco Office Operations, you
will manage day-to-day office operations, support numerous events, and more.
This is a high-trust, high-autonomy, high-growth role. It’s ideal for someone who thrives in
fast-moving environments, enjoys building in-office team culture, anticipates needs before they
surface, and brings order, judgment, and calm to complex situations.
In this role, you will:
- Own the operational excellence and day-to-day experience of the San Francisco office.
- Own the onboarding experience for new SF hires, ensuring they have everything they
need to be productive from day one.
- Curate a world-class workplace experience that reflects ElevenLabs’ culture - everything
from the office aesthetic and vibe to snack selection and thoughtful team rituals.
- Troubleshoot, oversee, and support all administrative duties in the office and ensure that
the office is operating smoothly.
- Manage office supplies inventory and proactively place orders as necessary: serve as
the primary point of contact for all workplace vendors, including catering, cleaning, and
maintenance.
- Develop office policies and procedures, and ensure they are implemented appropriately.
- Lead end-to-end logistics for on-site events, including AI hackathons, hiring events as
well as on-site team catering and internal celebrations.
- Manage office access system, guest registration and security protocols to maintain a
safe environment.
- Identify opportunities for process and office management improvements.
- Coordinate across internal teams and external stakeholders, including senior leaders
and partners.
- Build structure, processes, and systems that scale with a fast-growing AI company.
- Our ideal candidate is a proactive operator and trusted partner - detail-oriented, hard-working, and comfortable switching between strategic support and hands-on execution.
Requirements
- Proven operational expertise in managing the day-to-day running of a high visibility
office. Thrives in high pressure environments requiring solid judgement and quick
decision making.
- Experience acting as the primary point of contact for building management, coordinating
with vendors, and overseeing office maintenance and supplies.
- Ability to communicate effectively with a wide range of stakeholders, from senior
executives and legal partners to vendors and office guests, ensuring a professional and
welcoming environment.
- A proactive and forward-thinking approach, with a proven ability to anticipate needs,
identify inefficiencies, and implement new processes to improve workflow in a fast-paced
environment.
- Experience in fostering a positive and productive office environment, including planning
and executing office-wide events, optimizing resource allocation for maximum impact,
and negotiating with vendors to ensure high-quality service and cost-effectiveness.
- Based in our San Francisco office, you will be the on-site anchor for our team, ensuring
a seamless and positive experience for all employees and visitors.
Bonus:
Experience owning or scaling office operations in a high-growth technology company.
