2027 Part-Time Fan Experience RepresentativePart-timeTravel: 0Benefits Eligible: NoOrganization: Red Bull New YorkJob type: TemporaryCompany DescriptionRed Bull New York (“RBNY”) are one of 30 teams in Major League Soccer (MLS) and one of the league’s ten original charter clubs. Founded in 1996, RBNY has competed in MLS since its inception. RBNY’s First Team plays its home matches at Sports Illustrated Stadium in Harrison, New Jersey and its Second Team plays its home matches at Montclair State University. RBNY are owned by the Austrian beverage company Red Bull GmbH, after which the team is named.RBNY’s First Team is a three-time MLS Supporters’ Shield winner and a two-time Conference Champion, while the Second Team is the 2025 MLS NEXT Pro Champion. RBNY also operates one of the nation’s premier youth soccer development programs, spanning local partnerships across New York and New Jersey. RBNY’s Academy is ranked among the top development organizations in the country.POSITION SUMMARYThe primary function of the Fan Experience Representative position is to provide the highest level of customer service to all fans in attendance on match-day and non-Red Bull matches/events. You will act as one of the first points of contact with fans, and as an extension of the Member Services department.This is a part-time position working all regular game day hours and events at Sports Illustrated Stadium.Job DescriptionEngage with fans and provide accurate information about Red Bull New York and Sports Illustrated StadiumProvide a high level of customer service, having experience in problem-solving and effectively communicating with fansBeing pro-active and having high energy when interacting with fansRepresent the Red Bulls organization on match and/or event daysCreate a fun experience through positive fan interactionsAssist various departments upon request on match/event daysAssist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiativesQualificationsMust have high school diplomaPrevious customer service experience is a plusMust display excellent customer service and communication skillsMust possess traits to be high energy and proactive when interacting with fansMust have strong initiative and work ethic and be able to function without supervisionMust have the capability of communicating positively with guests to establish their needs efficiently and courteouslyAbility to work evenings, weekends and holidays is requiredBi-lingual is a plusKnowledge of Red Bull New York and Major League Soccer is a plusAdditional InformationDue tothe cyclical nature of the entertainment industry, you may be required towork varying schedules to reflect thebusiness needsof the company.The hourly rate for this position is $16/ hour. The hourly rate is subject to change and may be modified.Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
