Claim management & Logistics IT internInternLegal Entity: Robert Bosch Kft.Company DescriptionDo you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.Welcome to Bosch.Bosch as a leading international corporation, we are committed to operational excellence, innovation, digitalization, and continuous improvement across our global supply chain and logistics network.To strengthen our Logistics Operations team, we are looking for a motivated and analytically mindedClaims Management & Logistics IT internwho is eager to gain hands-on experience in an international and technology-driven business environment.This internship combines operational responsibility inclaims and transport damage managementwith exciting opportunities indata analytics, process optimization, automation, and Logistics IT.You will work closely with internal departments, customers, logistics service providers, insurance companies, IT specialists, and external business partners while actively contributing to the continuous improvement and digitalization of our logistics processes.Job DescriptionClaims Management & Transport Damage Handling -Approx. 20-25 hours per weekManage and process logistics claims related toover-deliveries, shortages, incorrect deliveries, and transport damages.Coordinate the handling of transport damage cases and ensure timely notification and communication with logistics service providers and insurance companies.Perform structuredroot cause analysesin cooperation with internal departments, logistics service providers, and customers.Identify root causes and define appropriatecorrective and preventive actions.Support the implementation, monitoring, and effectiveness review of quality improvement measures.Communicate directly and professionally with all relevant internal stakeholders and external business partners.Contribute to the continuous improvement of transport quality and logistics processes.Develop and enhancePower BI reports, dashboards, and KPI-based performance monitoring.Analyze claims and quality data to identify trends, recurring issues, and potential areas for improvement.Identify opportunities for process automation and support the implementation ofpartially automated workflows.Analyze existing processes and actively contribute to their standardization, optimization, and digitalization.Logistics IT Support -Approx. 10-15 hours per weekSupportIT procurement and purchasing activitiesfor logistics-related requirements, including software solutions, logistics optimization tools, hardware, and service hotline solutions.Coordinate requirements with internal stakeholders, IT departments, purchasing functions, and external service providers.Support the evaluation and implementation of suitable digital tools and IT solutions for logistics operations.Develop and optimizelabel designsfor different logistics and operational requirements.Support the development and implementation of anautomated software solution for label generation and printing.Translate operational requirements into functional concepts for digital and automated solutions.Identify opportunities to reduce manual activities and improve process efficiency through digitalization and automation.QualificationsQualificationsActive or passive (under the age of 25), full-time student statusCurrently enrolled in a Bachelor’s or Master’s degree program inSupply Chain Management, Logistics, Business Administration, Business Informatics, Industrial Engineering, Computer Science, or a comparable field.Strong analytical and problem-solving skills.Structured, reliable, and detail-oriented working style.Ability to understand complex logistics and IT-related processes and translate operational requirements into practical solutions.Strong communication skills and confidence in working with different internal and external stakeholders.Interest in working within aninternational, cross-functional, and technology-driven corporate environment.25-30 working hours per weekLong-term engagement (at least 1 year)Language SkillsFluent English, both written and spoken, is required.German language skills are considered an advantage.Technical SkillsBasic knowledge ofSAPor comparable ERP systems.Good knowledge ofMicrosoft ExcelandMS-Office ToolsExperience with or strong interest inMicrosoft Power BI, dashboard development, reporting, and data visualization.Strong affinity forIT, digitalization, and data processing systems.Interest inprogramming, process automation, and the design of IT solutions.Ability and willingness to quickly familiarize yourself with new software applications and data processing systems.General understanding of the interaction between operational logistics processes and supporting IT solutions is considered an advantage.Additional InformationFind out what Work #LikeABosch means.GROW -You can develop with us.We provide financial security: We offer a competitive base salary and a referral bonus.We support you in achieving your professional & career goals:We believe in lifelong development, so we offer learning and development opportunities to achieve both your professional and personal career goals.ENJOY -You can live a full life with us.We keep you in balance: You can work from home or from our modern, comfortable offices with flexible working hours.You are important to us:We support your mental and physical health with free health, legal and financial advice, as well as other programs and presentations.Other benefits:You can enjoy the benefits of our many employee benefits, we support home office, tours, and on-site meals.INSPIRE –Our inspiring corporate culture is something you will be proud to be a part of.We are true to our values:Work in a culture that values diversity, believes in transparency and sustainability. Get involved in our social responsibility programs, such as blood drives and charity activities.Our greatest strength is our community:You can participate in team building and fun corporate events such as a summer picnic, Christmas market or family day, and join our active internal communities, where other exciting program opportunities await.Join and Work #LikeABosch.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeImprint
