At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. ClickUp Traffic Manager We're looking for a Traffic Manager to become the nerve center of Marketing Services' ClickUp queue — catching blocked tasks before they turn into missed deadlines, chasing down the information that's holding work up, and giving leadership a real-time view of where every campaign actually stands. You'll also be stepping into a role built from the ground up: the dashboards, SLAs, and cross-team relationships you establish in your first year will become the default way Moxie tracks marketing work as we scale. As Moxie grows past 1,000+ medspa providers without proportional headcount growth, campaign work is increasingly getting stuck in ClickUp for lack of a dedicated owner watching the queue. Right now, unblocking a task means someone — often a campaign builder or account lead — stops what they're doing to chase down status. This role exists to take that job off their plate entirely, so they can focus on execution instead of status-chasing. Our objectives for the role
- Fully ramp on Marketing Services' ClickUp structure (spaces, lists, custom fields, automations) and start actively triaging the daily task queue within your first few weeks
- Build a ClickUp dashboard that gives PSMs a clear, at-a-glance view of task status, blockers, and overdue work for their practices
- Own daily traffic management as a standing responsibility, resolving blocked or stuck tasks within an agreed SLA, and show measurable improvement in task turnaround time or the volume of aged tasks
- Establish a reliable, repeatable process for chasing missing information from onboarding managers, marketing services team members, and PSMs
- Mature ClickUp dashboards and traffic processes into the team's default source of truth for "where is this task" — reducing ad hoc Slack status-checks — and surface systemic bottlenecks (not just individual stuck tasks) to the right owner with data
We're looking for:
- Someone who's been the "glue" person on a team before — traffic, project coordination, ops — and wants that work recognized and owned outright, not treated as a side responsibility
- Comfort getting fluent in ClickUp, HubSpot, and the CSP quickly enough to pull the context needed to unblock a task without looping in someone else first
- A track record of building dashboards or reporting views that people actually use, and iterating on them based on what the team needs next
- Someone energized by order and visibility rather than by doing the creative or strategic work themselves
- Judgment to distinguish an individual stuck task from a systemic bottleneck — and the initiative to bring the latter to the right owner with data, not just a complaint
Why Join us?
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the first chapters of a real success story.
- This is a role built from scratch — the systems and processes you put in place become the team's operating model, not a slot you're filling in an existing one.
- Competitive salary
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
