Commercial Insurance Renewals Broker (Remote First)

Commercial Insurance Renewals Broker (Remote First)

Toronto, ON

Brokering – Renewals /

Full-time /

Remote

apply for this job

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅Deloitte’s Technology Fast 50 (2023, 2024, 2025)

✅

Deloitte’s Technology Fast 500 (2024, 2025)

✅

Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily.

We're looking for a driven

Commercial Renewals Broker

to join our growing Renewals team. This is a fantastic opportunity for a client-centered insurance professional who holds themselves to the highest standards and aligns their success with that of the customer. We're boldly going where no insurance broker has gone before!

Reporting to the Team Lead, you'll be responsible for working with our existing clients to facilitate the renewal of their policies and retaining their business.

Bonus: There's no cold calling or prospecting required - we provide the leads and accounts!

Responsibilities:

• Renewal Leadership: Supporting and effectively managing the renewal process for existing customers within your account portfolio to ensure seamless retention.
• Data Integrity: Carefully reviewing all account policy data for accuracy and ensuring zero errors in client documentation.
• Consultative Communication: Maintaining effective communication with clients to fully understand their unique insurance requirements and making strategic recommendations.
• Gap Analysis: Advising customers on "silent exclusions" or gaps in coverage and recommending additional lines to strengthen their risk architecture.
• Market Advocacy: Liaising with insurance partners to negotiate and create the best possible insurance packages for each client.

Requirements:

• Licensing & Commercial Experience: You hold a valid broker license for your province and have 1+ years of P&C experience. Previous commercial broking experience is strongly preferred.
• Professional Development: CIP, CAIB, or CRM designation is a bonus.
• Client-First Communication: You're skilled at translating complex insurance concepts into simple, clear language that clients appreciate.
• Workflow Efficiency: Proven ability to utilize a BMS or other digital tools to streamline your workflows and manage high-volume client data.
• High-Impact Collaboration: You thrive working with colleagues, underwriting teams, and partners to achieve shared goals and deliver seamless service.
• Solution-Oriented Drive: You approach challenges with persistence and agility, consistently meeting set targets and finding innovative solutions.
• Exceptional Organization: You have strong prioritization skills and demonstrated flexibility in managing a diverse portfolio of clients and tasks simultaneously.
• Detail-Focused Execution: You maintain a sharp attention to detail, ensuring accuracy in all policy and account management processes.

$52,000 - $80,000 a year

At Zensurance, we hire for talent and potential.By opening this position across multiple seniority levels, we ensure the role, responsibilities, and compensation scale to match your experience.Our On-Target Earnings (OTE) StructureYour total cash compensation consists of a guaranteed base salary and a performance-based bonus. Our bonus structure is paid out quarterly and includes multipliers for any performance over target. This means your actual take-home pay can significantly exceed the standard OTE.Earning Levels by ExperienceAssociate Level: $58,000 OTE (Up to $68,000+ for top performers)Intermediate Level: $68,000 OTE (Up to $92,000+ for top performers)Senior Level: $78,000 OTE (Up to $110,000+ for top performers)Determining Your LevelYour specific placement within these levels will depend on your unique blend of skills, licensing, commercial insurance experience, and your interview performance.Curious to learn more about our compensation structure? We’ll dive into the exact breakdown during your initial interview!

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

If you're looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!

💻 Work Your Way:

• Remote-first setup for added flexibility

• Home office allowance to create a comfortable workspace

• Top-tier tech: "Office in a box" with all necessary tech equipment

• Half days before public holidays: Enjoy half days before long weekends

❤️ Your Health, Your Way:

• Flexible health and dental plans for families, including mental health support

• Health & personal spending accounts to invest in wellness your way

• Parental leave top-up, because family comes first

🚀 Investing in Your Growth:

• Education assistance reimbursement for courses, conferences, books, and memberships

• Opportunities to learn from industry experts and grow your career

🤝 Staying Connected:

• Weekly Friday huddles to share updates and connect across teams

• Virtual & in-person team-building events to strengthen our culture

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

apply for this job