About the Company: Netspend Corporation is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Netspend's financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since our founding in 1999 by industry pioneers, Netspend products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide. Operating in a fast-paced, dynamic, and rigorously examined environment, the Anti-Money Laundering (AML) Analyst conducts investigative research and regulatory compliance reviews pursuant to the Bank Secrecy Act (BSA) and USA PATRIOT Act. This role acts as a critical line of defense in detecting, investigating, and mitigating financial crimes including money laundering, terrorist financing, identity theft, and suspicious transaction patterns to safeguard the organization from legal, regulatory, operational, and reputational risk. Essential Duties & Responsibilities Account Activity Investigations:
- Conduct comprehensive investigations using multiple systems, internal databases, and external reports to identify unusual transaction patterns and suspicious activity across company-managed programs and agents
- Perform Enhanced Due Diligence (EDD) on high-risk customers and load exception requests
- Interview customers, relationship managers, and business partners as needed to establish the purpose of account activity
- Apply sound professional judgment to resolve investigations within defined procedures, escalating complex matters to management as warranted
Data Analysis & Transaction Monitoring:
- Execute queries and analyze complex transaction records against baseline customer profiles
- Synthesize multi-source data to identify high-risk transactional, geographic, customer type, and product-based attributes
Regulatory Reporting & Filings:
- Research, draft, and file well-written, narrative-driven Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) in full alignment with BSA and AML standards
- Collect supporting documentation and prepare recommendations for SAR filings or bank referrals for AML Leadership review.
Cross-Functional Collaboration:
- Partner closely with internal AML and Fraud teams to assess card activity risks, track evolving fraud trends, and minimize loss exposure
- Build working relationships with internal stakeholders and external banking partners to evaluate compliance risk
Continuous Improvement & Operational Excellence:
- Identify process gaps and recommend modifications to internal workflows and monitoring rules
- Maintain strict adherence to documentation standards and thrive in a metric-driven, production-based environment
Qualifications Education & Experience:
- Bachelor’s degree preferred; 1+ years of direct BSA/AML investigative or transaction monitoring experience preferred
- A degree in an area emphasizing intensive research, technical writing, and data analysis will be considered in lieu of direct experience
Certifications:
- Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) certification is preferred
Technical Skills:
- Intermediate proficiency in Microsoft Excel is required
- Hands-on experience with financial core processing systems and specialized AML monitoring platforms (such as Actimize) is strongly preferred
Core Competencies:
- Strong analytical and critical-thinking skills, with the ability to solve problems of moderate scope and identify high-risk anomalies
- High-level written communication skills, particularly in authoring clear, concise investigative narratives
- Ability to work independently with minimal oversight on routine workflows while remaining adaptable to shifting priorities and tight regulatory deadlines
- Discretion and integrity to handle sensitive financial information under the highest degree of confidentiality
Additional Requirements
- Eligible candidates may be subject to pre-employment background screening, including drug, criminal history, and credit checks, in accordance with applicable local, state, and federal laws
