DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
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