As a Deployment Strategist, you'll join a team of Engineers, Product Designers, and fellow Strategists deploying our AI against healthcare's most important problems. Your mission: synthesize disconnected inputs—the core problem, the data, the product, user motivations, and potential impact—into a clear path forward. You'll immerse yourself in customers' most intricate life sciences workflows, splitting time between multiple days per week onsite at client locations and working from our Menlo Park office, bringing curiosity, analytical rigor, sharp product intuition, and strong user insight to help customers improve decisions and patient outcomes. Beyond initial deployment, you'll own long-term account success— part customer success manager, part strategist —serving as the primary relationship owner driving adoption, retention, renewal, and expansion. This role is dedicated to life sciences (MedTech, medical devices, biotech, pharma), and you'll become fluent in how these organizations operate—from R&D and clinical development through commercialization, manufacturing, regulatory affairs, and post-market engagement—tailoring every deployment to a highly regulated, scientifically rigorous industry.
Deployment & Delivery
Account & Relationship Management
Life Sciences Expertise
Location and Travel
What You Bring
What Success Looks Like Success in this role means effectively managing client accounts: partnering with clients and internal engineering teams to deploy on time, successfully increasing adoption, and then scaling the program from a single use case to many. This breaks down into two things:
• Managing the client relationship so deployment stays on track. • Coordinating closely with internal engineering to resolve blockers before they slip timelines. • Hitting go-live dates with a strong quality mindset.
• Helping clients navigate the internal change management needed to actually adopt the solution. • Turning a single successful use case into a multi-use-case program. • Acting as the connective tissue between client goals and internal execution, so scaling feels like a natural next step rather than a renegotiation.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com . Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
