Director, GTM Ops (Americas)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

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We are seeking an experienced and strategic Director, Go-To-Market (GTM) Operations to lead GTM initiatives, analytics, and business operations functions supporting our Americas GTM leadership team. This role will be responsible for shaping our GTM strategy, driving market success, and aligning with a team that provides critical support to our Americas theater sales leadership team. The ideal candidate will possess a strong analytical mindset, exceptional leadership skills, a proven track record of developing and executing successful GTM strategies.

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This role is part of the Global Revenue Operations Team and is based at Smartsheet in the United States (remote eligible) and reports to the SVP, Global Revenue Operations.

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You Will:

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• Strategic Leadership:
• Analytics and Insights:
• Regional Support:
• Performance Tracking and Reporting:
• Team Management and Collaboration:
• Rhythm of the Business

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You have:

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• Bachelor’s degree in Business, Marketing, Analytics, or a related field; MBA or advanced degree preferred.
• 8+ years of experience in GTM strategy, business analytics, or a related field, with a demonstrated track record of success.
• Proven experience in leading and managing teams, with a strong ability to mentor and develop talent.
• Exceptional analytical skills with the ability to translate complex data into actionable insights.
• Strong understanding of market dynamics, customer segmentation, and competitive analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Proficiency in analytics tools and platforms, such as Tableau, Snowflake, or similar.
• Legally eligible to work in the United States on an ongoing basis

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Current US Perks & Benefits:

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• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

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Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

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US Base Salary Pay Range

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$165,000

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$210,000 USD

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Get to Know Us:

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At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

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Equal Opportunity Employer:

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Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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