Job Summary: Creative Chaos is actively seeking Head of Product for a leadership role combining product strategy, technical execution, and client engagement . This is not a purely technical role. You’ll be equally focused on business and stakeholder success (understanding client needs, driving implementations, enabling revenue) and internal product leadership (shaping roadmaps, managing engineering alignment).
Job Responsibilities:
Product Strategy & Execution
Lead the full lifecycle of product development for:
Define and evolve product vision, roadmap, and KPIs.
Translate market and client needs into clear technical specifications and execution plans.
Work closely with engineering and design to ship robust, scalable, user-friendly products.
Client Engagement & Business Alignment
Act as product partner to key clients — telcos, banks, transit authorities.
Lead the requirements gathering, solutioning, and implementation oversight with enterprise clients.
Serve as Engagement Manager : from onboarding through live operations.
Collaborate with sales to design client proposals and commercial packages.
Ensure product development aligns tightly with revenue, retention, and market expansion goals .
Technical Depth
Own the product-technical interface — work closely with engineering leads on architecture trade-offs, scalability, API orchestration, and backend/platform roadmap.
Participate in design reviews, sprint planning, and QA cycles for mission-critical components.
Understand protocols across telco APIs, payment rails (EMV, ISO8583), SIM/USSD channels, and digital identity layers.
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