Intake Coordinator
Location: South Africa – Fully Remote Working Hours: Monday to Friday, 9:00 AM – 5:00 PM EST Salary: R 23,500– R26,000
About the Role
We are looking for a compassionate, organized, and proactive Healthcare Intake Coordinator to support families who are interested in accessing Applied Behavior Analysis (ABA) therapy services.
In this role, you will be one of the first points of contact for families, helping them navigate the intake process, complete the required documentation, and understand the next steps toward starting services. You will also follow up on referrals, coordinate with healthcare providers, and maintain accurate records to ensure a smooth and timely onboarding experience.
The ideal candidate is confident communicating over the phone and via email, has excellent administrative skills, and genuinely enjoys helping people. You should be comfortable managing multiple leads and outstanding documents while providing families with a warm, supportive, and professional experience.
