Author
This is some text inside of a div block.
Last Updated
This is some text inside of a div block.
Editorial Transparency
This is some text inside of a div block.

Operations Manager

About Turing

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.

Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more atwww.turing.com

Overview

Our customer needs are increasingly diverse, and so is the complexity of generating and matching the right candidates for jobs. Turing's product automatically handles developer sourcing (over 150,000 developer applications today), and also large parts of developer information gathering and screening and developer via automated tests and product. Our product is able to automatically narrow down the pool of matchable candidates to about 5,000. We also have an internal CRM like product that allows sophisticated querying of our database of candidates.

Human operations are however vital to solve specific last mile problems associated with these processes. Our product automates 99% of the work that is traditionally done manually in the staffing industry. As a result Turing will likely have a much smaller operations team than those companies. It is however vital that we have good operations execution on the remaining 1% so that we are able to consistently deliver high quality candidates to companies within 48 hours of them creating a new job opening.

Responsibilities

  • As the Operations Leader, you will be responsible for building and executing a strategy to effectively generate and match candidates for jobs while meeting the speed and quality expectations of our clients. Your strategic and analytical thinking and human capital management skills will play a critical part in ensuring successful trials and long-term engagements.
  • You will hire and lead a global team and continuously optimize Turing's talent vetting and matching process. It means that you will not only hire and manage teams but also build a control process and train them to ensure quality standards while generating more supply of candidates.
  • This is a critical component of our business, and so this OL will be able to make an immediate impact. The OL will work closely with Engineering, Product, Growth, Data Science, and Sales to support our hypergrowth (9X'ing this year). Because we are operating at scale, the OL must make data-driven decisions. The OL is responsible for collecting meaningful KPIs, and each operations initiative should be designed to improve those KPIs so that we can deliver measurable value to our customers, candidates, and business.

Requirements

Must-have

  • Relevant Experience
  • Data-driven
  • Good collaborator
  • Move fast and be comfortable breaking things
  • People management
  • Growth mindset and positive attitude

Nice-to-have

  • Interest in product management
  • Experience working with sales and product
  • Technical knowledge
  • Prior experience as a startup founder is a plus.

Values

  • We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
  • We work at Start-Up Speed:We move fast, stay agile and favor action because momentum is the foundation of perfection
  • We are AI forward:We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.

Advantages of joining Turing

  • Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
  • Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
  • Competitive compensation
  • Flexible working hours

Don’t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

For applicants from the European Union, please reviewTuring's GDPR notice here.

About Turing

Turing is an AI-powered tech services company with a mission to accelerate AGI advancement and deployment by bridging the gap between global talent from 100+ countries and the world's best foundational LLM companies. We help improve performance through model evaluation, fine-tuning, feedback, factuality, and handling diverse data, including multi-modal content.
Create an account to apply