Senior Credit Controller (Fixed-Term Contract - Maternity Cover)Full-timeCareer Site Team: FinanceCompensation: RON124100- RON172000- yearlyCompany DescriptionNielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visitwww.niq.com.Job DescriptionAnnual salary range is between 124100 - 172000 RON gross. (Offers are made within the disclosed range based on objective, role-related criteria and internal pay equity);Please note that this is a fixed-term opportunity to provide maternity leave cover.Job DescriptionThe Senior Credit Controller is responsible for the cash collection of debt due to NIQ from third parties. This is to be achieved through working in collaboration with Order to Cash team and operational teams across the NIQ, minimizing overdue debt, DSO and maximizing cash flow. To provide a proactive, responsive, and quality driven credit control service in line with predetermined SLAs and KPI’s for all NIQ entities.RESPONSIBILITIESControl and reduce third party debt, through proactive management of the assigned trade debtor’s ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio, Dispute TAT)Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and othersMonitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes)Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NIQEscalate with Revenue Assurance Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NIQ processRequest and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarificationProviding customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short paymentsWork with commercial teams to ensure all incoming queries are promptly resolvedPerform other assigned tasks and duties necessary to support the Local Finance / I2C teamCommunicate to internal and external customers in a professional and polite manner at all timesQualificationsMinimum 2-3 years of experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Procure to Pay area or Record to ReportUniversity degree (finance, accounting, business, or related field)Fluent in Spanish language and strong Business English knowledge, both verbal and writtenFunctional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.The ability to cooperate and interact effectively at all levels of the organization.Very good understanding of customer services.Accuracy and strong attention to detail.The ability to work on own initiative and proactive/self-starter.Additional InformationWork in an international, multicultural environment.Private medical coverage.Hybrid working module .Meal Tickets / monthly.Easter and Christmas vouchers/tickets.Mentoring - Mentee Program.Volunteer time off (global volunteer day).Internal Recognition Program.Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages).Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on:LinkedIn|Instagram|Twitter|FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusionBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
