🎤 Why voize? Because we’re more than just a job!
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people . Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
đź’ˇ Your Mission: Delight customers, optimise processes!
As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact , bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.
🚀 Your Daily Business – No two days are alike
- Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations
- Several years of experience as aLinux or Windows Administrator
- Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
- Support technical scaling (e.g. growing user bases, infra changes)
- Document setups and technical handoffs for smooth internal collaboration
- Flag recurring issues and contribute to internal tools, docs, or processes
🤝 Your Skillset – What you bring to the table
- Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
- Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
- Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
- Clear communicator with empathy for both technical and non-technical users
- Proactive, self-directed, and skilled in documentation and technical handoffs
- Experience with start-ups will help you thrive in this role
- You’re confident in German (C2)to support customers and fluent inEnglish (C1)to work closely with colleagues - we’ll support you with language courses if needed.
🌱 Growing together – what you can expect at voize
- We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
- We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
- Become a co-creator of our success with stock options
- Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
- You decide when you work best, that means flexible working hours and a good hybrid set-up.
✨ Ready to talk? Apply now! 🚀
We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
