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Strategic Account Manager, State Government & Regulatory Affairs (Remote, US)

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem.

As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce.

About The Role:

We are seeking a relationship-first professional to serve as our Regulatory Partnership Director. You will build trust with state healthcare regulatory boards and agencies to support the growth and expansion of Propelus This role is grounded in credibility; taking the time to understand stakeholder priorities and operational challenges, and integrating that insight into  the CE Broker solution, and ultimately delivering measurable value.

This is a consultative partnership role , not a traditional high-volume sales position . Your work will focus on earning trust within government environments, navigate multi-year decision cycles with patience, and maintaining the discipline needed to move opportunities forward.

You will serve as the primary point of contact for assigned state partners, guiding them on how to improve operational efficiency and strengthen compliance.

What You'll Do:

  • Execute Relationship Cadence:Maintain a consistent and proactive communication schedule with assigned state regulatory boards and agencies. Invest time to understand local missions and constraints. You will drive active, values-focused conversations about creating operational efficiency, new ways to modernize government, and support the regulatory boards in their core mission and supporting healthcare pros in their daily needs.
  • You will drive active, values-focused conversations about creating operational efficiency, new ways to modernize government, and support the regulatory boards in their core mission and supporting healthcare pros in their daily needs.
  • Tactical Solution Mapping:Translate the capabilities of our product, CE Broker, into specific outcomes tied to agency efficiency and public protection. Deliver business cases and proposals that address the immediate needs of board staff and leadership.
  • Manage Opportunities Through the Lifecycle:Advance opportunities using a consultative approach. Create momentum by aligning our implementation timelines with agency deadlines and strategic plans. You will operate with a thoughtful urgency, knowing when and how to navigate strategic opportunities to close deals in complex environments.
  • You will operate with a thoughtful urgency, knowing when and how to navigate strategic opportunities to close deals in complex environments.
  • Regulatory Knowledge Application:Maintain an up-to-date understanding of state licensing frameworks and Continuing Education (CE) compliance for your assigned territories and professions.
  • Pipeline Coordination:Maintain a healthy and accurate pipeline by proactively surfacing new opportunities within existing or prospective accounts. Leverage industry trends and new regulation requirements to identify where Propelus can solve emerging compliance gaps.
  • Cross-Functional Collaboration:Partner closely with internal Product, Implementation, and Customer Success teams to ensure a seamless transition from contract signature to "go-live."
  • Operational Discipline:Maintain accurate visibility into opportunities via CRM (Salesforce). Bring a structure to forecasting and follow-through to ensure no stakeholder request is left unanswered.

We Would Like You To Have:

  • 3–5+ years of experienceat the State level working directly with regulatory boards, healthcare regulatory environment, or a related field.
  • Proven track recordof building and maintaining relationships within state agencies and/or licensing boards, with an ability to build rapport at both the operational and leadership levels.
  • Project management mindsetthat can build pipelines, nurture and close complex deals, and coordinate complex RFPs and contract renewals, ensuring all technical and compliance requirements are met.
  • Patient persistence:Comfortable navigating the long, often non-linear decision cycles typical of government procurement.
  • Communication skills:Strong ability to present technical solutions clearly and persuasively to diverse stakeholder groups.
  • Strategic Individual Contributor:Self-motivated and disciplined in managing a territory without the need for constant daily oversight.

It Would Be Great If You Had:

  • Relationship based sales experiencewith the ability to build consensus, can navigate  objections and know how to push forward confidently and adaptively.
  • Account Management experiencespecifically in the public sector at the state level

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in healthcare and are focused on hiring individuals with unique backgrounds, perspectives, and experiences to support us in doing good, what’s human, and making a difference.

Benefits and Perks for Propelus Employees

US Employees:

  • Health Insurance:We cover up to100% of the premiumfor employee medical insurance. Plans for spouses and children are made affordable through Propelus’ generous contribution Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.Dental and Vision plans, both including an option with100% of the premiumcovered for employees
  • Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.
  • Dental and Vision plans, both including an option with100% of the premiumcovered for employees
  • Generous PTO: Accrual: (full-time US):0–4 yrs20 days| 5–9 yrs25 days. | 10+ yrs30 daysper year (accrues quarterly:Jan 1, Apr 1, Jul 1, Oct 1; and is available immediately).US-based teams observe14 paid holidayseach yearFloating Holiday:Onefloating holidayis yours to request on any day of your choice. This is separate from your PTO.Birthday Holiday: Your birthday deserves celebrating! You get1 paid day off during your birth month, separate from your PTO.Volunteer Time Off:16 hours available to you, that allow you to make an impact on causes that are meaningful to you.Additional leave options:to support you in embracing life centricityState & local leave lawsWhere state or local leave laws provide additional protections, Propelus will comply with whichever regulation ismore favorableto the employee.
  • Accrual: (full-time US):0–4 yrs20 days| 5–9 yrs25 days. | 10+ yrs30 daysper year (accrues quarterly:Jan 1, Apr 1, Jul 1, Oct 1; and is available immediately).
  • US-based teams observe14 paid holidayseach year
  • Floating Holiday:Onefloating holidayis yours to request on any day of your choice. This is separate from your PTO.
  • Birthday Holiday: Your birthday deserves celebrating! You get1 paid day off during your birth month, separate from your PTO.
  • Volunteer Time Off:16 hours available to you, that allow you to make an impact on causes that are meaningful to you.
  • Additional leave options:to support you in embracing life centricity
  • State & local leave laws Where state or local leave laws provide additional protections, Propelus will comply with whichever regulation ismore favorableto the employee.
    • Where state or local leave laws provide additional protections, Propelus will comply with whichever regulation ismore favorableto the employee.
  • 401Kwith company matching, as well as financial planning education and resources.
  • Lifestyle Spending Account (LSA):We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. Think of it as a bonus for the expenses and experiences you value most.
  • Employee Assistance Programs:provides24/7/365 supportby phone and online — family clinical counseling, legal & financial services, plus child and elder care referrals.
  • Carrot Fertility & Hormonal Support:Inclusive hormonal health, fertility, and family-building benefits withfunds toward eligible care.
  • Beyond Med:A licenseddiscount plan organization (DPO)giving you access to elective care like acupuncture, dermatology, fertility, GLP-1, and more — at discounted rates.
  • Spot Pet Insurance:A financial safety net for your furry family. Get reimbursed for emergencies, lab fees, behavior, x-rays, surgeries, cancer, and more.

LATAM (Costa Rica and Colombia) Employees:

  • Your health is our top priority! We cover 100% of employee health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are.
  • Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. (Details are country specific)
  • Generous PTO: National Holidays (Colombia):18 daysNational Holidays (Costa Rica):12 daysBirthday Holiday: Your birthday deserves celebrating! You get1 paid day off during your birth month, separate from your PTO.Volunteer Time Off:16 hours available to you, that allow you to make an impact on causes that are meaningful to you.We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.Carrot Fertility & Hormonal Support:Inclusive hormonal health, fertility, and family-building benefits withfunds toward eligible care.
  • National Holidays (Colombia):18 days
  • National Holidays (Costa Rica):12 days
  • Birthday Holiday: Your birthday deserves celebrating! You get1 paid day off during your birth month, separate from your PTO.
  • Volunteer Time Off:16 hours available to you, that allow you to make an impact on causes that are meaningful to you.
  • We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.
  • Carrot Fertility & Hormonal Support:Inclusive hormonal health, fertility, and family-building benefits withfunds toward eligible care.

Benefits and Perks for ALL Propelus employees include but are not limited to:

A remote first company, global and distributed, with two office locations for those nearby who want a change of scenery.

  • A remote first company, global and distributed, with two US office locations for those nearby who want a change of scenery, and one in CO and CR.
  • Employees celebrating their 10 and 20 year work anniversary are eligible to take a trip sponsored by Propelus within one year of their 10th and 20th anniversary date.
  • Awarded one ofBuiltIn's 2025 Best Places to Workand honored as aSilver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers.
  • Professional development allowance to help you grow in the ways that mean the most to you.
  • Check us out for yourself atour careers pageor ourPropelus cultureInstagram accounts.

Typical Interview Process:

  • Interview #1: Brief intro screen with our People Ops team
  • Interview #2: Introduction with the Hiring Manager
  • Interview #3: Team Panel
  • Interview #4: Alignment interview with Senior Leadership

If you don’t move forward to the next round, we’ll make sure you know as soon as possible.

Tips for applicants: Focus on your application. At Propelus, everyone has an equal opportunity based on their merit. Reaching out to the team or providing referrals will not change your chances.

We work remotely and communicate asynchronously, so writing is a key skill at Propelus. Please answer the application questions with your own thoughtful responses. Replies like "See resume" or N/A won't lead to an interview. Have some fun with it, we actually read these!

We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

About Propelus

Propelus is a leader in dynamic workforce compliance solutions, modernizing how healthcare professionals, employers, and regulators collaborate to ensure a compliant and efficient workforce.
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