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Employer profile · Updated
Employer profile · Not yet assessed

Customer.io

of 6 standards
on its
4
live roles.
Not yet assessed
against our six standards.

Advanced marketing software that enables businesses to send targeted and personalized messages to their customers at key moments.

https://customer.io
Global Employer Pledge
Signed
Not signed
· Ask them to
0
Met
0
Partly met
0
Not met
6
Unverified
6
Standards unverified
Assessment queued. We read two or three live posts and the careers pages, then publish what we find with its source.
Our standards
·
Salary on the post
·
Countries named
·
Manager named
·
Paid assessments
·
Every applicant answered
·
Contractors equal
·
Our standards
·
Salary on the post
·
Countries named
·
Manager named
·
Paid assessments
·
Every applicant answered
·
Contractors equal
·
The roles
·
of
4
carry a range
·
of
4
name a country
·
proximity flags
·
name the manager
·
The roles
·
of
4
carry a range
·
of
4
name a country
·
proximity flags
·
name the manager
·
Our six standards · from the Global Employer Pledge

Six standards. Every live role tested against them.

The left column is what we found
Customer.io
publishes against each standard, with the source. The right column is computed from every live listing, every 30 minutes. These are our standards, not promises
Customer.io
has made — the same six for every employer. A standard is met when both columns agree. Where we can't find or measure something, we say so — we never assume a standard is met.
The right column is computed from the live listings of
Customer.io
every 30 minutes and is already real. The left column is what
Customer.io
publishes, and we haven't read it yet — so nothing here is marked met or not met until we have. Work at
Customer.io
? You can fill the left column in yourself.
Standard
What they publish
Posts, handbook, careers page · with source · correctable by
Customer.io
What the roles do
Computed from
4
live listings · refreshed every 30 minutes
Verdict

Publish the salary band on the post

Standard 1 · Public salary
Not checked yet
Queued for assessment
of
4
listings carry a range
Read from the listing text.
Met
Partly met
Not met
Unverified

State the countries you will actually hire in

Standard 2 · Hiring regions
Not checked yet
Queued for assessment
of
4
roles name a country or region
say Anywhere ·
add a proximity requirement ·
a visa restriction
Met
Partly met
Not met
Unverified

Name the manager the person will report to

Standard 3 · Hiring manager
Not checked yet
Queued for assessment
of
4
posts name the manager
Read from the listing text — a person's name next to “hiring manager”.
Met
Partly met
Not met
Unverified

Pay for test projects and assessments

Standard 4 · Paid assessments
Not checked yet
Queued for assessment
Not measured yet
Needs the listing text checked for take-home work and whether it is paid.
Met
Partly met
Not met
Unverified

Reply to every applicant, especially the rejected

Standard 5 · Candidate feedback
Not checked yet
Queued for assessment
Not measured yet
Will come from members' Job Tracker outcomes: applied, rejected, or never answered.
Met
Partly met
Not met
Unverified

Apply the same benefits logic to contractors

Standard 6 · Contractor parity
Not checked yet
Queued for assessment
of
4
roles are contracts
Read from the job type. Compared against the full-time listings' benefits once there is something to compare.
Met
Partly met
Not met
Unverified
A standard is met when every live listing meets it, partly met when some do, and not met when none do. It is unverified when we have no way to check it yet; an unverified standard is never counted as met. For an employer that has signed the pledge, these six are also promises — and a 'not met' is published as one.
This page is not indexed by search engines until the assessment is published. A standard is met when every live listing meets it, partly met when some do, and not met when none do. It is unverified when we have no way to check it yet; an unverified standard is never counted as met. For an employer that has signed the pledge, these six are also promises — and a 'not met' is published as one.
The revealed half, drawn out

Where the roles are.

Every live listing says where you must be, or that it doesn't matter. This is what the listings say about who may apply, read straight off each post every 30 minutes.
of
4
roles could be taken from anywhere on earth.
A role can be open to more than one country, so a per-country breakdown overlaps. It is not on this page yet; the restriction count on the right is read from every listing.
Restrictions on the roles
–
/
4

Listings that carry a reason you might not be allowed to apply: a visa restriction, or a requirement to be near an office.

Visa
Proximity
Visa restriction
Proximity required
Unrestricted
–
Live roles · pulled from the job board

Open right now.

Salary is our recommended figure for the level and region, not the employer's stated range — see the ledger. Restriction is read straight off the listing.
Role
Team
Hiring in
Rec. salary
Restriction
Expires
Senior Recruiter - GTM - USA (Remote)
People
USA, AMER
$112,112
proximity_required
September 10, 2026
Senior Technical Recruiter
Engineering
AMER
$112,112
proximity_required
September 10, 2026
Global Controller
Legal
AMER
$90,496
proximity_required
September 15, 2026
Showing
6
of
4
· refreshed every 30 minutes from the job board
All roles on the job board →
Declared
What
Customer.io
publishes
against each of the six standards, found by us in its posts, handbook and careers pages, each with its source and the date we checked.
Customer.io
can correct any of it and the correction is published.
Revealed
4
listings
read from the job board every 30 minutes. Region, location type and restriction come off the listing automatically; the salary band is read from the listing text.
Corrections
Work at
Customer.io
and think a claim is wrong?
Correct the record
and we re-run the ledger. We publish the correction and the date it landed.

Six standards. Every role. One ledger.

Track any of the roles at
Customer.io
and we'll tell you the moment a standard changes — a range appears, a region opens, the pledge gets signed. Work there? Sign it, and the left column is yours.
Track a
Customer.io
roleSign the pledge for
Customer.io
Free for members · Every standard re-checked every 30 minutes · Employers correct their own record at no cost