Account Manager, EnterpriseFull-timeDepartment: Go To MarketEmployment Hours: Full time / Part TimeCompany DescriptionAccount Manager, EnterpriseBelfast - mix of WFH and office/clientsWhy This Role?Take ownership of an established portfolio of customers and turn strong relationships into sustainable commercial growth.You'll retain and develop existing enterprise accounts, identify cross-selling opportunities and manage deals from initial opportunity through to completion. Working closely with sales, purchasing, finance and project delivery teams, you'll play a key role in driving revenue growth while delivering an excellent customer experience.What You'll Be DoingManage and grow a portfolio of existing enterprise customer accountsAchieve and exceed agreed sales, revenue and profit targetsBuild trusted relationships with customers and key vendor Account ManagersIdentify cross-selling opportunities across IT products and servicesTake ownership of opportunities and progress deals through to completionPrepare the commercial elements of customer proposals, including pricing, discounts and margin modellingDeliver engaging sales presentations to both new and existing customersMonitor competitor activity and support customer retention strategiesMaintain accurate customer, opportunity and relationship data within SalesforceWork closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and servicesWhat We're Looking ForEssentialPrevious Account Management or Sales experience within the IT or technology sectorProven track record of achieving or exceeding sales targetsExperience managing and growing existing customer relationshipsStrong commercial awareness with an understanding of pricing, profitability and marginsExperience using CRM systems to manage opportunities and customer engagementExcellent communication and stakeholder management skillsStrong organisation, planning and time management skillsCustomer-focused approach with a passion for building long-term relationshipsAbility to work independently and manage multiple priorities effectivelyResilient, proactive and results-driven mindsetWillingness to travel to the rest of the UK when neededDesirableExperience using Salesforce CRMExperience working with technology vendors and partnersKnowledge of IT products, services or managed servicesExperience delivering customer presentations and commercial proposalsExperience working closely with purchasing, finance or project delivery teamsWhy This Opportunity Stands OutManage an established customer portfolio with genuine growth potentialOwn the full sales lifecycle from opportunity identification through to deal completionDevelop relationships with customers, technology vendors and internal specialistsGain exposure to a broad range of IT products and servicesCombine relationship-led account management with commercial ownership and sales growth responsibilityPlay a visible role in customer success, retention and business growthPrimary KeywordsIT Account Manager, Technology Account Manager, Account Management, IT Sales, Technology Sales, Customer Retention, Account Growth, Account Development, Revenue Growth, Profit Growth, Salesforce, CRM, Cross-Selling, Stakeholder Management, Commercial Management, Enterprise AccountsAdditional InformationAt Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves.We celebrate and respect our differences because diversity drives innovation and makes us stronger.Be yourself with us, and feel that you belong.We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeImprint
