Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. ASG delivers customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.
Audio & Visual Technical Supervisor – Join Us
Are you ready to lead technical operations behind high-impact events and executive meetings at one of the most dynamic environments in the industry? The Audio & Visual Technical Supervisor role puts you at the center of live event production, AV technology, and team leadership. You'll be the primary source of expertise for all things AV at the Client’s headquarters, trusted to ensure every event and meeting exceeds expectations and runs without a hitch. This is the perfect opportunity for an experienced AV professional who thrives in fast-paced settings and wants to make a real difference every day. This is a full-time, onsite position in Menlo Park, CA. All candidates must currently live within a commutable distance to Menlo Park, CA.
What You’ll Do
Lead the Team
- Act as the senior AV point of contact, managing Flex support staff and vendor technicians.
- Supervise onsite and remote AV Technicians, ensuring technical readiness and staff coordination.
- Train and mentor junior AV staff and freelance crew.
Keep Systems Running Smoothly
- Maintain AV equipment in event spaces and executive conference rooms.
- Perform regular preventative maintenance and system health checks.
- Troubleshoot and resolve technical issues quickly and effectively.
- Document system issues, fixes, and AV workflows for internal use.
Manage Inventory and Workflows
- Maintain accurate AV equipment inventory and coordinate repairs or replacements.
- Archive technical documentation in line with Robinhood and ASG standards.
- Contribute to continuous improvement of AV operations and SOPs.
Deliver Top-Tier Event Support
- Lead and operate AV systems for live events, executive meetings, and corporate communications.
- Set up and manage microphones, speakers, displays, projectors, and video conferencing tools for indoor and outdoor events.
- Provide end-to-end event support, from pre-event setup and testing to live execution and teardown.
- Monitor and adjust audio and video feeds for the best performance and quality.
- Operate and support video switchers, routers, and streaming platforms as needed.
Handle Equipment Management
- Support the management of VC conferencing equipment and Logitech equipment for RMA. This includes incident ticketing of AV equipment, purchasing, and PO processing.
- Oversee Event Maestro Management, including development, direction, and oversight of a full-stack internal dashboard.
This job description is not designed to list every possible duty or responsibility. As priorities shift, duties and activities may be added or changed at any time with or without notice. Supervisory Responsibilities
- You will have direct reports in this role.
What You Bring
- Strong background supporting high-level corporate AV environments and executive communications.
- Advanced knowledge of video systems, lighting systems, audio systems, communication (intercom) systems, and streaming software.
- Ability to independently troubleshoot audio, video, and networked AV systems.
- Proven ability to lead technical operations in high-pressure, fast-paced environments.
- Excellent communication and customer service skills, especially when working with executive stakeholders.
- Strong organizational and documentation practices.
Required Experience
- 7–10+ years of experience in AV technical operations, including team or vendor management.
- Demonstrated experience supporting and delivering live corporate events, with a proven track record of handling all aspects of event AV, from setup through live execution and real-time troubleshooting.
- Working knowledge of AV-over-IP, Dante, NDI, or similar technologies.
Preferred Qualifications and Certifications
- Experience supporting hybrid meetings and remote contributors.
- Familiarity with control room environments and multi-camera productions.
- Certifications such as AVIXA CTS, Dante, or Crestron preferred.
Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
