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Captain

CaptainFull-timeJob Type: Non-ManagementCompany DescriptionIn the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,The Knox, Auberge Collectionwill debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.For more information:https://auberge.com/the-knox/Follow The Knox onInstagram@theknoxaubergeJob DescriptionTheCaptainleads a designated dining room section and delivers refined, personalized service in a formal, team-based restaurant environment. As the primary point of contact for guests, the Captain directs assigned Back Servers and Food Runners, coordinates the pace and sequence of service, and ensures each table receives seamless hospitality consistent with The Knox standards.Lead service for an assigned section, serving as the primary guest contact from greeting through farewellIntroduce menus and guide guests confidently through food, wine, cocktail, and special selectionsTake accurate orders, confirm preferences and allergies, and enter details promptly in the POS systemDirect assigned Back Servers and Food Runners, delegating tasks and setting priorities throughout serviceCoordinate with the kitchen, bar, and runners to manage course timing, table readiness, and presentationOversee formal table service, including proper sequence, synchronized delivery, clearing, and resettingAnticipate guest needs and discreetly tailor the pace and style of service to each tableAddress guest concerns promptly and professionally, involving management when appropriatePresent accurate checks, process payments, and ensure a polished conclusion to the experienceMaintain detailed knowledge of menus, ingredients, allergens, preparation, and beverage pairingsEnsure section readiness, table presentation, and service stations meet luxury dining standardsUphold food safety, sanitation, responsible alcohol service, and all property service proceduresCoach and communicate with Back Servers and Food Runners during service to maintain consistencyQualificationsPrior fine-dining or luxury restaurant service experience required; Captain or lead-server experience preferredStrong command of formal service etiquette, course sequencing, and dining room standardsAdvanced knowledge of food, wine, spirits, cocktails, and thoughtful pairing recommendationsExcellent communication, leadership, and guest-recovery skillsAbility to organize a section and direct Back Servers and Food Runners effectivelyPolished professional presentation, discretion, and exceptional attention to detailAbility to multitask and collaborate closely with culinary and beverage teamsFlexible availability for evenings, weekends, and holidaysMust meet legal minimum age requirements for alcohol serviceAbility to obtain and maintain required food-handler and alcohol-service certificationsAdditional InformationAbout Auberge CollectionAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.For more information:auberge.comConnect with Auberge Collection onInstagram,TikTok,Facebook, andLinkedIn@Auberge and #AlwaysAubergeAboutFriedkinFriedkinis a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.TheFriedkinportfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.For more information, please visitwww.friedkin.comThe Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainingBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice

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About Auberge Resorts Collection

Luxury hospitality group operating boutique resorts and hotels worldwide.
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