Casualty NDA File Handler

Casualty NDA File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Reporting To: Deborah Beech

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle MultiTrack/ Intermediate Track cases up to £100K, cases are generally handled on a non-delegated authority basis.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.

• Handling matters in accordance with client SLA’s.

• Initial report/review and setting strategy for the management of the claim.

• Reviewing evidence (e.g. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).

• Dealing with Disclosure.

• Conducting investigations.

• Conducting CMC’s and applications.

• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.

• Instructing Counsel/investigators/medical and other experts.

• Drafting questions to medical experts.

• Costs Schedules.

• Dealing with routine correspondence & reviewing matters throughout.

• Drafting in general.

• Research.

• Counter Schedule.

• Pre-Trial reports.

• Attending Conferences and Trial with Counsel.

• Preparing/checking Trial Bundles.

• CRU appeal.

• To ensure compliance with the SRA Standards & Regulations.

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Skills, Knowledge and Expertise

• Experience of handling own caseload of EL/PL files is essential.

• Previous litigation experience is essential.

• Meeting targets.

• Positive, confident and enthusiastic.

• Good advocacy skills.

• Excellent listening, verbal and written communication skills.

• Good client care skills and evidence of working to client guidelines on a non-delegated basis.

• Ability to prioritise work, keep to deadlines and work under pressure.

• High level of analytical skills.

• Ability to make decisions and delegate effectively.

• Ability to anticipate problems and identify solutions.

• Ability to maintain concentration and pay attention to detail.

• Driven to achieve.

• Excellent IT Skills.

• Ability to work within the Keoghs Shared Values framework.

• The ability to demonstrate resilience and self-control.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme\*
• Tech Scheme\*
• Season Ticket Loan\*
• Gym Flex\*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

• after successfully completing probation