Control Tower SupervisorFull-timeLegalEntity: Arvato UK LimitedCompensation: up to GBP35090.16- yearlyCompany DescriptionArvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.Job DescriptionSalary: Up to £35,090.16Location: CorbyHours: 40 hours per weekReporting to theOperations Manager,you will play a key role in driving the effective use, performance and continuous improvement of our Warehouse Management Systems (WMS). You will lead a team responsible for supporting day-to-day warehouse operations through effective system management, workflow coordination and operational control.This is a hands-on leadership role where you’ll be at the heart of the operation solving problems, improving processes, supporting your people, and making sure everything runs smoothly and efficiently.What you’ll be responsible forLead and develop your team, ensuring they have the skills, knowledge and support required to effectively manage and utilise warehouse management systems.Oversee WMS activity and performance, ensuring system processes accurately support the day-to-day running of warehouse operations.Manage and coordinate system workflows, including the allocation and monitoring of work orders, tasks and operational activities through SAP.Act as the first point of contact for WMS issues, investigating system errors, process failures and technical queries, ensuring timely resolution or escalation to relevant IT and support teams.Drive system and process improvements, identifying inefficiencies, recommending solutions and implementing changes to improve warehouse performance.Monitor system compliance and operational SLAs, ensuring warehouse activities are completed accurately, efficiently and within agreed service levels.Analyse WMS data and operational reports, identifying trends, performance gaps and opportunities to improve productivity, accuracy and service delivery.Support system changes and implementations, including testing, process validation, user adoption and ensuring operational teams understand new functionality and processes.Work collaboratively with IT, systems support and operational stakeholdersto resolve issues, improve system functionality and ensure WMS capability aligns with business needs.Support resource and capacity planning, ensuring appropriate staffing, system access and operational infrastructure are in place to meet business demands.Maintain data accuracy and process integrity, ensuring system transactions, stock movements and operational records are completed correctly.Take responsibility for people management, including coaching, performance management, training, development and day-to-day team support.QualificationsExperience of working with computerised systemsExperience and understanding of working in a temperature-controlled environment an advantageAble to demonstrate reliability, good time management and organisation skillsGood written and verbal communication.Good numerical skills and record keeping skills.Able to demonstrate excellent attention to detail.Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.Strong customer focus.Additional Information25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 daysPension contributionA life assurance policy that pays out 4 x SalaryEmployee Assistance Programme that provides you with confidential support, information, and advice to help youEmployee Discount Scheme through Benefit HubFree car parkingDisclosure requirements pertaining to the collection of your personal data:Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find thesehere.You can contact the company’s Data Protection Officer at the above-mentioned postal address.Further information on data protection and your rights can be foundhere.Recruiting-Platform powered by SmartRecruiters.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeImprint
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