FirstStep@AbbVie - Digital Transformation TraineeFull-timeWorkday Global Grade: 00Company DescriptionAbout AbbVieAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.Job DescriptionStart your career where digital ideas become practical experiences.The First Step @ AbbVie Program is designed for recent graduates who are ready to take their first steps into the professional world while contributing to a company dedicated to improving patients’ lives.Over 12 months, you will joinAbbVie’s Portugal Customer Excellence teamand gain hands-on exposure todigital channels, content platforms, communications and transformation projects.Working alongside experienced colleagues, you will learn how digital solutions can support better customer experience and more effective ways of working. You will collaborate with Commercial, Medical, technology and external partner teams gradually building your knowledge and confidence while contributing to real projects and activities.What you will learn and experienceThroughout the program, you will have the opportunity to:Develop practical knowledge of digital channels, content platforms and communication journeysLearn how websites, email, WhatsApp, video and interactive content are prepared, tested and launchedGain exposure to digital tools and platforms such as AbbVie Pro, eWizard, Veeva Vault, Brightcove and Salesforce Marketing CloudLearn how to support users, handle platform access requests, troubleshoot common issues and document processes Learn how digital engagement data, dashboards and trackers can be used to understand performance and identify improvement opportunitiesGain exposure to digital pilots, AI-enabled initiatives and process-improvement projectsUnderstand how different teams work together to deliver digital solutions and experiencesStrengthen communication, analytical, problem-solving and project follow-through skillsHow you will learnWith guidance and support from the Customer Excellence team, you will have opportunities to:Support the maintenance and continuous improvement of AbbVie Pro, including content updates, testing, corrections and release coordinationAssist in preparing and testing digital communications, including mass email, WhatsApp and automated journeysSupport the publication and updating of digital content such as videos, interactive materials, campaign links and QR codesHelp colleagues navigate eWizard and other digital tools, while developing your understanding of user needs and digital platforms Support content development, localization, quality review and publishing readiness for Commercial and Medical teamsSupport user access requests, platform incidents and technical issues with BTS, global teams and external partnersContribute to digital projects by supporting requirements gathering, testing solutions, documenting feedback and following up actionsSupport digital and VAE dashboard updates, trackers and recurring reporting inputsDevelop clear process documentation and learn how structured processes contribute to accurate, timely and compliant digital activities Participate in team discussions and projects, progressively taking on defined activities as your knowledge and experience developQualificationsWho we are looking forWe are looking for someone at the beginning of their professional journey who is curious, motivated to learn and interested in how digital and technology can improve the way organizations connect, communicate and work. You may be a good fit if you have:Recent Bachelor’s or Master’s degree, completed or in progress, in Digital, Marketing, Business, Technology, Communications or a related fieldCuriosity about digital transformation, customer experience, digital marketing and technology-enabled ways of workingMotivation to learn new tools, test digital experiences and work with data and structured processesStrong organization, attention to detail and practical problem-solving skillsClear communication skills and a collaborative mindsetOwnership, reliability and willingness to follow throughFluency in Portuguese and strong working English, both written and spokenNice to haveYou do not need to arrive with extensive experience. However, it would be helpful if you have had some exposure, through your studies, projects or previous internships, to one or more of the following:Digital marketing, digital platforms, content operations or transformation projectsWeb content, email marketing, forms, analytics or content-management toolsMicrosoft 365Interest in automation, Artificial Intelligence and improving digital user experiencesAdditional InformationWhy join First Step @ AbbVie?At AbbVie, your first role is more than a job. It is an opportunity to learn, grow, build your network and contribute to real digital challenges while working alongside experienced professionals.Through First Step @ AbbVie, you will develop the capabilities, confidence and business understanding to build a strong foundation for your future career.AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.htmlUS & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:https://www.abbvie.com/join-us/reasonable-accommodations.htmlBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
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