Forward Deployed Engineer

Why This Role

Concourse is building the operating system for State and Local governments. Our platform is a configurable approach to tackling fragmented government data and workflows, turning them into smooth operations for public servants and the constituents they serve. Every product we ship (e.g., school-district IT helpdesk, city-wide ERP, county-wide bail management system) is configured and customized by a Forward-Deployed team, ensuring the final-mile delivery of our software is relevant to our customers’ workflows. You're the technical horsepower to a forward deployed PM paired with you on every project. That means rolling up your sleeves on the data models, workflows, and components (built as reusable scaffolding instead of a one-off), while the PM leans into customer solutioning alongside you. You’re extending and hardening our platform’s scaffolding against a new customer's specific requirements. Our platform engineers hand you the connectors, workflow engine, and low-level primitives that everything is built on. You sit in the layer above that, building and continuously improving the product-type scaffolding that every FDPM you work with will reuse. Government workflows are messy and legacy systems fight you at every turn. What you build here compounds.

What You'll Do

• Pair with an FDPM on every project for a given product category, from the first build through every deployment after it
• On a new product type, design and build the components, data models, and workflows as reusable scaffolding
• On later deployments of a product type, extend and harden that scaffolding against each new customer's specific data and edge cases, while the FDPM handles configuration and finishing touches
• Get your hands dirty with real government data: legacy exports, mainframe extracts, undocumented APIs, and the inevitable exceptions that come with it
• Use AI coding tools to build and iterate quickly, shipping working modules against a live customer instead of a backlog
• Feed what you learn about the platform's gaps back to the Platform Engineering team so the lower-level primitives improve with every product category you build

What We're Looking For

• A portfolio: what have you built end-to-end, from scratch, under pressure?
• Strong backend fluency, with good instincts for abstraction: knowing what to generalize into reusable scaffolding vs. what to leave specific to one customer
• Enough frontend ability to build and ship a usable UI without needing to hand it off
• Hands-on experience using AI coding tools (Claude Code, Codex, Gemini CLI, Factory, etc.) as a core part of your daily workflow
• Comfort working directly with non-technical stakeholders alongside an FDPM, even if you're not the one owning the relationship
• High-agency, high-velocity mindset: comfortable being the first engineer into a brand-new product category, and just as comfortable staying paired in on every deployment after it
• US citizen (required for government work)
• Willing to work in-person in Flatiron, NYC (5 days/week)

Nice to have: experience building internal tooling, developer platforms, or reusable component libraries; prior startup experience shipping directly to customers; public sector domain knowledge (courts, permitting, utilities, school districts); or experience working with legacy/mainframe data.

About Concourse

Concourse is the fastest-growing govtech, providing software to more than 100 state and local governments across the U.S. Government calls what we do "IT modernization." We call it a trillion-dollar opportunity to overhaul how government works. Public services are broken not because of bureaucracy but instead because they run on antiquated, user-unfriendly software from legacy vendors. Some examples: Concourse is powering the legislative management system for one of America's largest cities, a state's entire online bail payment system, and a case-management platform for mental-health response teams. We are an AI-native company. Our org structure and staffing model are radically different from those of legacy tech companies: we have a flat team of superstar generalists who both own client relationships and manage fleets of long-horizon AI agents. Our team works together in our Flatiron office five days a week.