Head of Invoicing, EMEAFull-timeDepartment: Finance & AccountingType of Hire: PermanentCompany DescriptionABOUT IQ-EQIs a global investor services group with deep expertise in private markets. We support investment managers, asset owners and global businesses with the administration, compliance, governance, data and reporting that their structures depend on.Across 25 jurisdictions, our 6,500+ professionals combine technical strength, connected technology and human understanding – the IQ and the EQ – to free clients from operational complexity and give them the peace of mind to focus on their core business activities.Our IQ is our technical, regulatory and operational expertise, underpinned by data, technology and coordinated global delivery. Our EQ is our human partnership: understanding the business behind the numbers, the culture behind the structures and the individuals behind the screens.With more than US$950 billion of assets under administration, our global client base includes 13 of the world’s top 15 private equity firms_ and 19 of the top 25 private debt firms_\*.One relationship connects our clients to the right expertise as needs evolve, helping them move forward with clarity and confidence, wherever they operate..To find out more about IQ-EQ visitiqeq.comJob DescriptionROLEWe are creating a new Head of Invoicing role to lead our Invoicing function across the Europe, Middle East and Africa ("EMEA") region, bringing together teams that currently operate separately across the region into a single, unified function. This role brings senior leadership, structure and consistency to how we manage invoicing end to end, and will standardise practice in an ERP-agnostic way — building the foundation for a future move to a single group ERP.WHAT YOU WILL DOYou'll take end-to-end ownership of the EMEA invoicing function, defining strategy, governance, policies, procedures, and a standardized control framework that supports regional consistency and future ERP integrationYou'll build, lead, coach, and develop a high-performing team across multiple locations, providing clear direction, performance management, and fostering a culture of accountability and continuous improvementYou'll serve as the senior invoicing lead across EMEA, partnering with Finance leadership, the Regional CFO, operational, sales, client services teams, and clients to resolve escalations, improve processes, and strengthen billing disciplineYou'll drive invoicing excellence by improving billing accuracy, timeliness, completeness, and dispute resolution, maximizing revenue protection while delivering insight-led reporting on performance, cycle times, backlog, accuracy, and revenue impactYou'll lead invoicing-related transformation initiatives, including ERP standardization and broader systems and process change, ensuring invoicing requirements are effectively represented as the business evolves and supporting other priorities as required.QualificationsABOUT YOUYou have significant experience in invoicing, billing, order-to-cash, or revenue operations, with a proven track record of leading, developing, and managing teams across multiple countries, shared service environments, or onshore/offshore delivery modelsYou have successfully led process, policy, systems, or ERP transformation initiatives, including standardizing practices across multiple ERP or billing platforms and supporting ERP migration, consolidation, or system-agnostic process designYou are a confident and credible communicator with the ability to influence senior stakeholders, represent the business externally with clients, and balance hands-on operational delivery with strategic leadershipYou have strong expertise in improving billing accuracy, timeliness, and revenue realization, supported by excellent analytical, organizational, attention-to-detail, and problem-solving skills, along with advanced MS Office and Excel capabilitiesYou bring a strong results-driven mindset, an understanding of multi-currency and multi-jurisdiction operations in a global environment, fluency in English, and ideally French language skills and a professional accountancy or finance qualification.Additional InformationOUR COMMITMENT TO YOU AND THE ENVIRONMENTAs a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders, including our employees, clients, and local communities, while also reducing our impact on our natural environment.There is always more we can, and should do, to improve, whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to colleagues. We want to empower our 5,500+ employees, from 94 nationalities, speaking 41 languages across 25 countries, to each achieve their potential. Through IQ-EQ Launchpad, we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.We're committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice
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