Gross Labs
is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. The platform operates a diverse portfolio of operating companies, investment projects, development initiatives, and a philanthropic foundation.
As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.
Key responsibilities include:
- Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
- Create systems for visibility, reporting, and decision-making across business units
- Oversee enterprise KPI dashboards and executive performance tracking
- Drive cross-functional strategic initiatives from concept through implementation
- Align operating-company priorities with the broader investment and growth strategy
- Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
- Coordinate across operating company leaders, investment/development partners, and internal stakeholders
- Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
- Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
- Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
- Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
- Improve organizational efficiency through process design and automation
