Housekeeping ManagerFull-timeJob Type: ManagementCompany DescriptionIn the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,The Knox, Auberge Collectionwill debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.For more information:https://auberge.com/the-knox/Follow The Knox onInstagram@theknoxaubergeJob DescriptionStep into the forefront of hospitality as our Housekeeping Manager, where attention to detail and strong leadership drive exceptional guest experiences. This role is responsible for overseeing all housekeeping operations, ensuring the highest standards of cleanliness, organization, and presentation throughout the property. By leading and developing a high-performing team, this position plays a key role in maintaining the property’s reputation for excellence and guest satisfaction.Establish daily priorities and assign workload to ensure efficient room turnover and public area cleanlinessConduct detailed room audits and inspections of guest rooms, public areas, and residential units to ensure adherence to cleanliness, maintenance, and brand standardsProvide immediate feedback and coaching to team members based on inspection results, reinforcing quality expectations and accountabilityTrack and report inspection scores, identifying trends and implementing corrective action plans as neededPartner with Front Office and Maintenance teams to ensure rooms are guest-ready and out-of-order rooms are addressed promptlyAnalyze productivity reports and adjust staffing levels based on occupancy and business demandsEnsure compliance with all safety standards, including proper handling and storage of chemicals (OSHA guidelines)Lead daily stand-up meetings to communicate goals, VIP arrivals, and operational updatesOversee lost and found processes, ensuring accurate logging, storage, and return of guest itemsDrive consistency in brand standards and presentation across all areas of responsibilityIdentify opportunities for process improvement and implement efficiency-driven solutionsComplete and manage guest incident reports related to housekeeping, ensuring accurate documentation, timely follow-up, and communication with leadershipOversee housekeeping services for residential units, ensuring personalized service, privacy standards, and consistency with luxury brand expectationsCoordinate with Residence Services/Concierge teams to manage owner preferences, special requests, and scheduling of services within residencesQualificationsMultiple years of progressive experience in housekeeping, with increasing leadership responsibilities preferredStrong knowledge of cleaning procedures, quality control, and operational best practicesProven leadership, communication, and interpersonal skills with the ability to motivate and develop a diverse teamStrong organizational and time management skills with attention to detailExperience with budgeting, labor management, and inventory controlAbility to handle guest concerns professionally and effectivelyEffective communication skills; bilingual ability preferredAdditional InformationAbout Auberge CollectionAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.For more information:auberge.comConnect with Auberge Collection onInstagram,TikTok,Facebook, andLinkedIn@Auberge and #AlwaysAubergeAboutFriedkinFriedkinis a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.TheFriedkinportfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.For more information, please visitwww.friedkin.comThe Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainingBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice
