Interface and Administration Manager

Interface and Administration ManagerFull-timeBusiness Line: Consulting and OperationsType of contract: Permanent contractService Line: Aviation DirectRegion: Middle East and South AsiaJob Family: Project DocumentationCompany DescriptionEgis is a global consulting and engineering firm working in construction, transport and mobility services. Our mission: create and operate intelligent infrastructure and buildings to further the transition to a low-carbon economy and contribute to more balanced and sustainable territorial development. To support our growth plan, we offer a wide variety of career opportunities.We are committed to fostering a workplace that values diversity and inclusion. We welcome all qualified applicants and ensure fair consideration without regard to disabilities, medical conditions, race, colour, ethnicity, nationality, age, gender identity, sexual orientation, pregnancy, religion, political beliefs or marital status.Job DescriptionWe're looking for an experienced Interface and Administration Manager to join our organization in Riyadh, Saudi Arabia. In this role, you will oversee the management of system interfaces and administrative operations, ensuring seamless integration across multiple platforms while maintaining operational excellence. You will serve as a key liaison between technical teams and end-users, driving efficiency and supporting organizational objectives through strategic administration and interface optimization.Manage and maintain system interfaces, ensuring optimal performance, security, and user accessibility across all organizational platformsOversee daily administrative operations, including scheduling, resource allocation, and process documentationProvide technical support and troubleshooting for interface-related issues, working collaboratively with IT and business teams to resolve problems efficientlyDevelop and implement standard operating procedures (SOPs) for interface management and administrative workflowsCoordinate user onboarding and training programs to ensure effective adoption of systems and interfacesMonitor system performance metrics and generate analytical reports to identify improvement opportunitiesManage stakeholder communications, gathering requirements and providing regular updates on system status and enhancementsSupervise administrative staff and coordinate cross-functional teams to achieve departmental goalsCustomize and configure interfaces to meet evolving business requirements and user needsMaintain comprehensive documentation of system configurations, processes, and administrative protocolsConduct regular audits of administrative procedures to ensure compliance with organizational standardsQualifications15+ years of experience in system administration, interface management, or related administrative rolesProven expertise in managing enterprise systems, databases, and user interfacesStrong knowledge of IT service management (ITSM) principles and best practicesDemonstrated ability to analyze complex processes and implement effective solutionsExcellent organizational and time management skills with ability to prioritize multiple tasksProficiency with ERP systems, database management tools, and office productivity softwareExperience in process improvement and workflow optimizationStrong interpersonal and communication skills with ability to work effectively across all organizational levelsDemonstrated leadership capability with experience supervising and mentoring administrative teamsProblem-solving mindset with strong attention to detail and analytical abilitiesExperience developing training materials and conducting user onboarding programsFamiliarity with system integration and multi-platform environmentsAbility to work in a fast-paced environment and adapt to changing business needsProfessional demeanor with commitment to maintaining high standards of service and supportBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice