Lobby Host/Hostess

Lobby Host/HostessFull-timeJob Type: Non-ManagementCompany DescriptionSince 1756, Cambridge House has been the home wherethe Greatandthe Gloriousgather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.For more information:auberge.com/cambridgehouse/Follow Cambridge House, Auberge Collection onInstagramandFacebook@CambridgeHouseAubergeJob DescriptionAs Lobby Host/Hostess at Cambridge House, you will create a seamless, personal and memorable experience for guests and visitors from the moment they arrive until the moment they leave. You will be a natural connector, a keen observer and a thoughtful presence, bringing together the many moving parts of the House with warmth and confidence.Key Responsibilities:Welcome every guest and visitor with genuine warmth, creating a memorable first impression that reflects the spirit of Cambridge House.Anticipate individual needs and preferences, bringing thoughtful, personal touches to every interaction.Maintain an elegant, attentive presence in the lobby, balancing approachability with discretion and impeccable presentation.Coordinate seamlessly with the Front Office, Concierge, Housekeeping and other team members to ensure a smooth and considered guest journey.Share inspired recommendations and local knowledge of Mayfair and London, helping guests discover experiences beyond the expected.Respond to enquiries and unexpected requests with grace, initiative and a genuine desire to find solutions.Maintain beautifully presented lobby and arrival areas, ensuring every detail reflects the character and standards of the House.Build a thorough knowledge of Cambridge House, its experiences and services, so every recommendation feels personal.Contribute to the traditions and service rituals of our opening, helping shape a distinctive culture rooted in warmth, curiosity and shared pride.QualificationsExperience in guest-facing hospitality, ideally within a luxury hotel, private members’ club.A genuine passion for hospitality, with a natural ability to make every guest feel welcome and valued.Excellent communication skills and a polished, approachable manner.A keen eye for detail, with the ability to anticipate needs and deliver thoughtful, personalised service.A collaborative spirit, with a genuine appreciation for the contribution of every team member.Flexibility to work shifts, including weekends and public holidays, with excellent spoken and written English, additional languages are an advantage.Right to work in the United Kingdom.Additional InformationAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.For more information:auberge.comConnect with Auberge Collection onInstagram,TikTok,Facebook, andLinkedIn@Auberge and #AlwaysAubergeBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeImprint