Manager, Americas Customer Success, Workspace

Manager, Americas Customer Success, WorkspaceFull-timeReferral Category: Standard PositionCP Department: Harmony Email SecurityOffice Location: Irving, Texas USCareer site Category: Customer SuccessCompany DescriptionAt Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.Job DescriptionAs a Workspace Sales Specialist Manager, you will lead a team responsible for growing the Workspace Security business across an assigned region. You will own the development and execution of the regional business strategy, drive new customer acquisition and expansion, build pipeline, develop strategic partners, and provide leadership on complex and high-value opportunities.This role requires more than managing a sales team. We are looking for a leader who creates accountability, develops talent, operates with urgency, owns the business, removes barriers, and builds a team that consistently finds a path forward and competes to win.Business Leadership & Revenue GrowthRegional Business Ownership: Develop and execute the Workspace Security business plan for the assigned region, including revenue strategy, target accounts, whitespace, pipeline requirements, partner strategy, competitive opportunities, talent requirements, and actions necessary to achieve quarterly and annual targets.Revenue & Target Achievement: Own the regional Workspace Security number and lead the team to consistently achieve and exceed quarterly and annual sales targets.Pipeline Creation: Establish clear pipeline expectations and ensure the team proactively creates sufficient pipeline through prospecting, account expansion, partner engagement, campaigns, events, and collaboration with the broader sales organization.New Customer Acquisition: Drive a strong hunter mentality across the team and establish strategies for identifying, developing, and acquiring new enterprise customers.Account Expansion: Ensure Specialists identify opportunities to expand Workspace Security adoption within existing customers based on customer needs, security strategy, technology environment, whitespace, and business priorities.Strategic Opportunity Leadership: Actively engage in the region's largest, most strategic, competitive, or complex opportunities. Coach deal strategy and bring together the appropriate executive, technical, partner, product, legal, and commercial resources required to win.People Leadership & Talent DevelopmentTeam Leadership: Set clear expectations for performance, behaviors, pipeline creation, customer engagement, collaboration, and execution.Coaching & Development: Conduct consistent coaching with each team member focused on business performance, opportunity strategy, prospecting, executive engagement, negotiation, competitive positioning, and professional development.Performance Management: Recognize strong performance while addressing performance gaps quickly and directly. Establish measurable improvement expectations and hold employees accountable for results and behaviors.Talent Development: Identify strengths, development opportunities, and career goals for each team member and create development plans that prepare high-performing employees for expanded responsibilities and future leadership opportunities.Talent Bench: Continuously assess the strength of the organization and build internal and external talent pipelines to support growth, succession, and future business needs.Hiring & Onboarding: Recruit, select, onboard, and develop high-performing Workspace Sales Specialists who demonstrate the skills, behaviors, and competitive mindset required to succeed.Recognition & Engagement: Build a high-performance culture where strong results, collaboration, customer impact, innovation, and meaningful contributions are recognized.Sales Execution & Operational ExcellencePipeline & Forecast Management: Maintain strong operational command of pipeline, forecast, opportunity stages, deal strategy, next steps, CRM accuracy, and business risk. Provide leadership with clear and accurate visibility into the business.Forecast Accountability: Establish a disciplined forecasting process and hold Specialists accountable for forecast accuracy, opportunity progression, next steps, and close plans.Deal Coaching: Regularly review strategic opportunities with the team, challenge assumptions, identify barriers, and coach Specialists on actions necessary to accelerate and close business.Resource Prioritization: Determine where leadership, technical, marketing, partner, executive, and other resources should be deployed based on potential business impact.Operational Discipline: Ensure the team maintains strong CRM hygiene, follows required sales processes, and executes consistently against established business priorities.Customer, Partner & Cross-Functional LeadershipExecutive Customer Engagement: Develop relationships with strategic customers and executive decision-makers and participate directly in high-value customer engagements.Customer Ownership: Ensure customer issues are actively owned and resolved across organizational boundaries rather than simply transferred to another team.Partner Strategy: Build strong relationships with resellers, distributors, MSPs, technology partners, and channel organizations to generate pipeline, develop joint opportunities, and accelerate growth.Cross-Functional Leadership: Partner closely with Account Managers, Sales Engineers, Customer Success, Inside Sales, Marketing, Product, Finance, Legal, and other organizations to remove barriers and accelerate business.Competitive Intelligence: Maintain a strong understanding of competitors, market trends, customer requirements, and emerging cybersecurity challenges. Translate that knowledge into actionable strategies for the team.Market Development: Lead and support regional campaigns, customer events, partner programs, executive engagements, and marketing activities designed to increase awareness and generate new opportunities.If you are a leader who wants to build a high-performing team, own a business, create opportunities, develop talent, compete to win, and directly influence the growth of Workspace Security, we want to hear from you.QualificationsMust-Have Leadership AttributesEnterprise Ownership: Operates as an owner of the overall business, not simply the manager of a team. Makes decisions based on what is best for Check Point and Workspace Security and creates a culture where employees collaborate across territories, functions, and organizational boundaries.Customer First: Creates a team culture where every customer is our customer. Ensures the team takes ownership of customer outcomes, builds trust, resolves issues, and prioritizes long-term customer value.Relentless Offense: Leads with urgency, persistence, and competitive intensity. Challenges the team to create opportunities rather than wait for them, overcome barriers, learn from losses, and continually find another path to win.Growth & Agility: Leads effectively through change, quickly adjusts strategy when market conditions require it, and finds smarter ways to scale through technology, partners, existing resources, and cross-functional collaboration.Operational Command: Understands the business, sets clear priorities, establishes accountability, communicates expectations, and drives disciplined execution. Maintains command of revenue, pipeline, forecast, customer risk, competitive threats, talent, and business priorities.Talent Leadership: Builds a high-performing team through clear expectations, consistent coaching, meaningful feedback, recognition, career development, and direct management of performance issues. Develops future leaders and maintains a strong talent bench.Desired Background7+ years of successful SaaS or enterprise technology sales experience, preferably within cybersecurity, email security, workspace security, endpoint security, collaboration security, or a related field.3+ years of successful sales leadership or people management experience leading quota-carrying enterprise sales professionals.Proven history of leading teams that consistently achieve or exceed quarterly and annual revenue targets.Demonstrated success developing sales talent, coaching performance, and building high-performing teams.Proven experience creating pipeline and acquiring new enterprise customers rather than relying primarily on existing business or inbound opportunities.Experience leading complex, multi-stakeholder enterprise sales cycles from opportunity creation through negotiation and close.Experience working with resellers, distributors, technology partners, MSPs, and channel organizations to create and close opportunities.Experience managing forecasting, pipeline coverage, territory planning, performance metrics, and sales operations.Experience with email security, endpoint security, SaaS security, CASB, sandboxing, XDR, or related cybersecurity technologies strongly preferred.Established customer and channel relationships within the assigned market are a plus.SkillsStrong leadership, coaching, talent development, and performance management capabilities.Strong business acumen with the ability to operate a region as a business and translate strategy into measurable execution.Ability to establish clear expectations and hold employees accountable for both results and behaviors.Strong prospecting, discovery, presentation, negotiation, deal strategy, and closing capabilities.Ability to coach Specialists through complex enterprise opportunities rather than simply taking over the deal.Strong executive presence and ability to communicate effectively with technical stakeholders, senior business leaders, CISOs, partners, and executive decision-makers.Strong understanding of cybersecurity technologies, customer requirements, and the competitive landscape.Ability to develop and execute regional growth strategies rather than relying solely on existing pipeline.Strong pipeline management, forecasting, CRM discipline, and operational rigor.Ability to use data and business metrics to identify performance gaps, opportunities, risks, and required actions.Ability to prioritize people, opportunities, and resources based on potential business impact.Comfortable leading in a fast-paced environment where priorities, technologies, customer requirements, and competitive conditions can change quickly.Strong collaborative mindset with the ability to influence across functions and organizational boundaries.Competitive, persistent, and comfortable challenging obstacles, assumptions, and the status quo.Ability and willingness to travel up to 50%.What We OfferCompetitive compensation with performance-based incentives.Opportunity to lead and directly influence the growth of the Workspace Security business.Opportunity to build, coach, and develop a high-performing sales organization.Career development opportunities within a global cybersecurity leader.Exposure to enterprise customers, strategic partners, and some of the most challenging cybersecurity environments in the market.A collaborative, high-performance culture focused on customer success, accountability, innovation, talent development, and winning together.Must be authorized to work in the U.S. without sponsorship from an employer now or in the future.EOE M/F/Veterans/DisabledAdditional InformationAll your information will be kept confidential according to EEO guidelines.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeImprint