Merchant Acquisition LeadContractCompany DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Job DescriptionGet to Know the RoleWe are seeking a strategic and results-driven Merchant Acquisition Lead to join our organization in Jakarta, Indonesia. In this pivotal role, you will lead the merchant acquisition strategy and drive business growth by building and managing a high-performing team. You will be responsible for identifying, recruiting, and onboarding new merchants while establishing strong partnerships that expand our market presence across the region. This position offers the opportunity to shape our merchant ecosystem and make a significant impact on our organization's growth trajectory.The Critical Tasks You Will PerformDevelop and execute merchant acquisition strategies aligned with business goals and opportunities in Indonesia and Southeast Asia.Lead and mentor acquisition specialists, setting targets and ensuring accountability.Identify high-potential merchants through market research and analysis.Negotiate mutually beneficial partnership agreements.Oversee onboarding to ensure a smooth merchant experience.Track KPIs, including acquisition costs, conversion rates, and merchant lifetime value.Build relationships with key merchant partners and serve as their primary contact.Collaborate with Product, Operations, and Finance to improve merchant support and acquisition processes.Report on performance, pipeline, market trends, and strategic recommendations to senior leadership.Implement process improvements to increase team efficiency and acquisition effectiveness.QualificationsWhat Essential Skills You Will Need6+ years in merchant acquisition, business development, or sales leadershipProven success acquiring and onboarding B2B merchants or partnersExperience leading sales or acquisition teamsStrong negotiation, relationship-building, and communication skillsAnalytical and strategic thinker, able to use data to drive growthProficient in CRM, sales management, Microsoft Office, and BI toolsProject management skills; able to manage multiple initiativesKnowledge of payments, fintech, or e-commerce preferredSoutheast Asian or emerging-market experience preferredFluent in English; Indonesian or other local languages a plusAdditional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:We have your back withTerm Life Insuranceand comprehensiveMedical Insurance.WithGrabFlex,create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones throughParentalandBirthday leave, and give back to your communities throughLove-all-Serve-all (LASA)volunteering leaveWe have a confidentialGrabber Assistance Programmeto guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy Notice
