About inquirEDinquirED was founded by teachers to bring rigorous and joyful learning to every student. We’re a fast-growing start-up, serving more educators and students every day. Inkwell, our integrated ELA and social studies curriculum, brings two core subjects studies together into one coherent instructional experience that builds knowledge and literacy skills, saves time and resources, and supports meaningful learning for both students and teachers. Inquiry Journeys, our elementary social studies curriculum, is used in schools and districts across the country to help students develop deep social studies knowledge and the inquiry skills essential for a thriving democracy. Join our team of designers, advocates, guides, thought leaders, and makers to help us make an even greater impact. Together, we can shape the future of education.
DescriptionThe Administrative & Operations Coordinator is an organized, detail-driven professional responsible for keeping inquirED’s administrative work and day-to-day operations running smoothly. The role owns shared inboxes, scheduling, travel, events, and company records, runs our Des Moines office, and takes on operational projects from start to finish with minimal direction.You’ll use modern tools, including Google Workspace, Airtable, Asana, and AI assistants like Claude, to stay on top of a high volume of work and to build systems that need less manual effort over time.This role reports to the Operations Manager and partners with teams across the company, including Operations, Finance, People, Sales, and Marketing.What You'll DoAdministrationManage shared inboxes by answering or routing every request and following it through to closeCoordinate calendars and schedule meetings such as interviews, vendor calls, and team meetings, and prepare agendas, notes, and follow-upsSupport finance operations by matching receipts, preparing invoices, chasing missing documentation, and keeping vendor records currentSupport people operations, including new hire setup and equipment, offboarding steps, job postings, and employee recordsKeep company files, trackers, and databases accurate and organized so anyone on the team can find what they needDraft clear, professional emails, documents, and reports, using AI tools where they help and checking every output for accuracyEvents and TravelBook travel, hotel room blocks, and registrations for conferences, retreats, and team eventsCoordinate with venues, vendors, and internal teams such as Marketing, build event checklists, and pack and ship event materials, confirming every item before it leavesOffice and ShippingKeep the office organized, clean, and stocked, logging every delivery the same day it arrivesOwn inventory for marketing materials, sales samples, event materials, and supplies, keeping the online store accurate about what’s available and what’s coming soonLabel and track anything held for a specific event or projectFulfill internal and online orders accurately and on time, coordinating inbound and outbound shipments through deliveryProjects and Process ImprovementPlan and track your work and projects in Asana, creating tasks, setting due dates, and keeping status current so the team always knows where things standTake on operational projects, such as kitting, process improvements, or office reorganizations, and project manage them from plan to finishWork with stakeholders to understand the root problem before changing a process, so new processes solve the right thingFind repetitive work and propose solutions to simplify or automate it with tools like Airtable automations, Zapier, and AI assistantsWhat We're Looking ForAn experienced administrative professional who knows how to keep a busy team organizedExceptionally organized, with a sharp eye for detailComfortable moving between many tasks in a day without losing track of any of themA clear, proactive communicator, both verbally and in writing, who shares progress without being asked and flags problems earlyConfident with technology: you learn new software quickly and already use AI tools in your daily workDiscreet with confidential information, including employee and financial recordsSelf-directed: you can take a goal, plan the work, and finish it without step-by-step instructionsGood judgment about when to decide on your own and when to check in firstTakes pride in leaving systems and spaces better than you found themWhat Success Looks LikeYour manager has clear, current visibility into your work, often before they think to askEvery request in a shared inbox has a response or an owner within one business dayTravel, meetings, and events are booked correctly, with confirmations filed where the team can find themRecords, trackers, inventory, and the online store reflect exactly what’s trueProjects finish on time, and when something is at risk, you’ve already raised it with a planChecklists are followed closely, and any changes are talked through firstShipments go out complete and correct the first timeRecurring work takes less time each quarter because you’ve improved how it gets doneWhy This Role MattersIn this role, you’ll own your assigned work and also proactively identify the tasks needed to move Operations and inquirED forward. The Administrative & Operations Coordinator is the reason invoices go out on time, new teammates have what they need on day one, our team shows up to events with everything they need, and districts receive the right materials. Small details in this role shape how educators and colleagues experience inquirED.Requirements2+ years of experience in administrative, executive assistant, office management, or operations rolesA track record of owning projects or processes end to end with minimal supervisionAdvanced skills in Google Workspace (Gmail, Calendar, Drive, Docs, and Sheets)Regular use of AI tools such as Claude or ChatGPT in your workExperience using Asana or a similar project management toolExperience with databases, CRMs, or finance tools (Airtable, HubSpot, Ramp, or similar) preferredExperience with inventory, order fulfillment, or shipping preferredAbility to work on-site at our Des Moines, Iowa office five days a weekAbility to lift up to 50 lbs and handle shipments regularlyWhy Work For UsHealth & 401K:Employee-covered health care and retirement matchFlexible PTO & Company Closures:Flexible PTO and 12+ observed days offChances to Connect:Biannual company retreats and optional local meetupsPerks:Technology package providedLearning and Development:Educational and development opportunities, monthly Brunch and Learns, and more!The base compensation range for this role is $70,070–83,930. Total compensation for this role also includes a full benefits package. This compensation range and title may be adjusted based on actual experience. This is an in-office role based in Des Moines, Iowa.
About inquirED
