Oracle Fusion HCM - Business AnalystFull-timeBusiness Line: Shared ServicesType of contract: Permanent contractService Line: Shared Services ITERegion: Middle East and South AsiaJob Family: Application lifecycleCompany Description10 Design, part of Egis Group, is an international architecture and master planning practice with offices in Hong Kong, Shanghai, Edinburgh, Dubai, Miami, London, Shenzhen, Singapore, and San Francisco.Founded in 2010, the practice has won over 80 international awards and major design competitions. Our diverse and creative team with 380 architects and designers from 35 nationalities has designed and delivered work in 60 cities across Asia, the Middle East, Europe, and Americas.10 Design works at diverse scales, from the design of individual buildings to the planning of cities. The practice focuses on bringing innovative design solutions for multicultural projects, with economic and social integrity. Its works include transport-oriented developments as well as mixed-use, retail, hospitality, residential, research and science, and civic and cultural projects.10 Design's parent company, Egis is a global leader in the consulting, construction engineering, and mobility service sectors. With a worldwide reputation for excellence and sustainability, Egis and 10 Design together provide a compelling offer that encompasses building engineering services and architectural design.Job DescriptionThe Oracle Fusion HCM Business Analyst provides expert functional support for Oracle Fusion HCM applications, ensuring stable operations and high-quality user support across global HR processes. The role focuses on incident resolution, root cause analysis, release validation, business process support, integrations, reporting, and continuous improvement of HCM services.Key ResponsibilitiesOracle HCM Application SupportProvide Level 2 support for Oracle Fusion HCM modules including: Core HR, Talent Management ,Performance & Goals ,Compensation, Absence Management, Recruiting and LearningSupport related:Integrations and interfaces , OTBI and BI Publisher reports ,Fast Formulas, HDL/HSDL data loadsSecurity roles and workflow configurationsAnalyze incidents from an end-to-end business process perspective and assess impacts on connected systems.Business Process SupportSupport global Hire-to-Retire processes including:Hiring, Transfers, Promotions, Terminations and RehiresPosition and Workforce ManagementTime and Absence ManagementPerformance and Talent CyclesCompensation ReviewsPayroll Operations and ReconciliationsHR Reporting and Workforce AnalyticsIncident & Problem ManagementResolve application issues within agreed SLAs.Perform root cause analysis for recurring incidents.Work with technical teams, Oracle Support, and vendors to resolve complex issues.Identify permanent fixes and contribute to problem management initiatives.Create and maintain knowledge articles and troubleshooting guidesRelease & Change SupportSupport Oracle quarterly releases.Perform impact assessments and regression testing.Support UAT and hypercare activities.Validate integrations, reports, security, and critical business processes after deployments.Continuous Improvement & AutomationIdentify opportunities to simplify and automate support activities.Contribute to AI-enabled support, knowledge management, and operational efficiency initiatives.Drive standardization and service improvement across HCM support processes.QualificationsBachelor's degree in HR, Business, Information Systems, Computer Science, or related field.7+ years of Oracle HCM experience with at least 5 years in Oracle Fusion HCM support.Experience supporting global HR operations and business users.Strong understanding of ITIL Incident, Problem, and Change Management processes.Core HRTalent ManagementCompensationAbsence ManagementRequired HCM ExpertiseStrong functional knowledge in one or more of:Core HRTalent ManagementCompensationAbsence ManagementRecruitingLearningPayrollExperience with:Workforce StructuresSecurity & Role ManagementApproval WorkflowsFast FormulaHDL/HSDLOTBI & BI PublisherOracle Integration Cloud (OIC)REST/SOAP APIsServiceNow or equivalent ticketing toolsPreferred CertificationsOracle Fusion HCM Cloud CertificationOracle Talent Management or Core HR CertificationITIL v4 FoundationKey CompetenciesStrong analytical and troubleshooting skillsRoot cause investigationStakeholder communicationBusiness process understandingContinuous improvement mindsetAbility to work effectively in a global support organizationAdditional InformationEquality, Diversity & InclusionWe are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.By clicking the link above or any third-party link within this posting, you are leaving this site anBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
