Oracle Fusion HCM - Business AnalystFull-timeBusiness Line: Shared ServicesType of contract: Permanent contractService Line: Shared Services ITERegion: Middle East and South AsiaJob Family: Application lifecycleCompany DescriptionEgis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy, and the built environment to build a more balanced, sustainable, and resilient world. The Egis Group has more than 50 years of experience and a team of 23,500 employees in over 70 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.Job DescriptionThe Oracle Fusion HCM Business Analyst provides expert functional support for Oracle Fusion HCM applications, ensuring stable operations and high-quality user support across global HR processes. The role focuses on incident resolution, root cause analysis, release validation, business process support, integrations, reporting, and continuous improvement of HCM services.Key ResponsibilitiesOracle HCM Application SupportProvide Level 2 support for Oracle Fusion HCM modules including: Core HR, Talent Management ,Performance & Goals ,Compensation, Absence Management, Recruiting and LearningSupport related:Integrations and interfaces , OTBI and BI Publisher reports ,Fast Formulas, HDL/HSDL data loadsSecurity roles and workflow configurationsAnalyze incidents from an end-to-end business process perspective and assess impacts on connected systems.Business Process SupportSupport global Hire-to-Retire processes including:Hiring, Transfers, Promotions, Terminations and RehiresPosition and Workforce ManagementTime and Absence ManagementPerformance and Talent CyclesCompensation ReviewsPayroll Operations and ReconciliationsHR Reporting and Workforce AnalyticsIncident & Problem ManagementResolve application issues within agreed SLAs.Perform root cause analysis for recurring incidents.Work with technical teams, Oracle Support, and vendors to resolve complex issues.Identify permanent fixes and contribute to problem management initiatives.Create and maintain knowledge articles and troubleshooting guidesRelease & Change SupportSupport Oracle quarterly releases.Perform impact assessments and regression testing.Support UAT and hypercare activities.Validate integrations, reports, security, and critical business processes after deployments.Continuous Improvement & AutomationIdentify opportunities to simplify and automate support activities.Contribute to AI-enabled support, knowledge management, and operational efficiency initiatives.Drive standardization and service improvement across HCM support processes.QualificationsBachelor's degree in HR, Business, Information Systems, Computer Science, or related field.7+ years of Oracle HCM experience with at least 5 years in Oracle Fusion HCM support.Experience supporting global HR operations and business users.Strong understanding of ITIL Incident, Problem, and Change Management processes.Core HRTalent ManagementCompensationAbsence ManagementRequired HCM ExpertiseStrong functional knowledge in one or more of:Core HRTalent ManagementCompensationAbsence ManagementRecruitingLearningPayrollExperience with:Workforce StructuresSecurity & Role ManagementApproval WorkflowsFast FormulaHDL/HSDLOTBI & BI PublisherOracle Integration Cloud (OIC)REST/SOAP APIsServiceNow or equivalent ticketing toolsPreferred CertificationsOracle Fusion HCM Cloud CertificationOracle Talent Management or Core HR CertificationITIL v4 FoundationKey CompetenciesStrong analytical and troubleshooting skillsRoot cause investigationStakeholder communicationBusiness process understandingContinuous improvement mindsetAbility to work effectively in a global support organizationAdditional InformationEquality, Diversity & InclusionWe are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.By clicking the link above or any third-party link within this posting, you are leaving this site anBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy Notice
