Post-Defence Litigator (SCT)
Application Deadline: 17 November 2026
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Description
Looking to build your career in litigated claims?
Join us as a
Small Claims File Handler
and gain hands-on experience managing your own portfolio of litigated small claims.
With support from an experienced lead handler, you’ll handle
quantum and liability matters
, develop your technical knowledge and use your negotiation skills to achieve effective settlements.
A great opportunity to learn, develop and take your claims career to the next level.
Key Accountabilities
- Management of a caseload of Small Claims Track cases, including effective planning and organising of the workload to ensure Court deadlines are met.
- Delivery of agreed performance targets and quality standards
- Analysis of the available evidence to create an initial case strategy on liability and quantum.
- Undertake effective telephone discussions and negotiations with the client, Claimant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
- Proofing witnesses, assessing their evidence and drafting statements.
- Drafting of Court document and complying with all Court deadlines are met.
- Instructing, briefing and liaising with Counsel.
- Guiding the Claimant through the litigation process where required and setting expectations.
- Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
- Delegation of tasks where available and appropriate to other members of the team
- Dealing with correspondence and telephone calls within strict service level agreements,
- Delegation of tasks where appropriate to other members of the team
- Updating reports upon receipt of evidence as required.
- Adhering to Client Guidelines
- That they receive up to date and accurate information about progress when requested
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
Working Hours
Monday-Friday 9am-5pm with 1 hour unpaid for lunch.
The role is working in the Bolton office.
Experience, Skills and Qualifications
- Established experience in law through further education or experience
- File handling experience within a law practice or Insurer
- Good understanding of the high way code and basic road traffic act principles
- Ability to plan and prioritise workloads
- Efficient in a process driven environment
- Drive to achieve to take development opportunities when they arise with a positive attitude
- Excellent listening and verbal communication skills
- Excellent written communication skills and the ability to compose professional written communications
- Ability to follow instruction with attention to detail
- Ability to recognise when sensitivity and tact are required
- Effectively work within a team
- Basic knowledge of the Court Practice Rules
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme\*
- Tech Scheme\*
- Season Ticket Loan\*
- Gym Flex\*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
\*after successfully completing probation
