Program Coordinator

The Program Coordinator is responsible for supporting day-to-day program operations to ensure smooth functioning and to optimize program outcomes.

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We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home

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across US time zones.

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Primary Duties

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Program Planning and Support

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1. Track program milestones, timelines, and deliverables ensuring alignment with organizational and program goals
2. Coordinate daily program activities ensuring goals and deadlines are met
3. Serve as the point of contact for key stakeholders regarding program information and reporting needs
4. Maintain accurate records of program activities, expenditures, and outcomes
5. Maintain and provide consistent tracking of KPIs and other performance metrics to enable measurement of programs and project outcomes
6. Update program materials for market facing teams

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Monitoring & Evaluation

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1. Track progress against program objectives and milestones
2. Assist in gathering and analyzing data to support program evaluation; Identify areas for improvement and suggest strategies for optimization
3. Help standardize metrics, definitions, and reporting processes across teams
4. Provide necessary data and reporting for forecasting processes; assess capacity requirements and estimate ROI

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Other duties as assigned

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Minimum Qualifications

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Bachelor’s degree in Business, Public Administration, Data Analytics or related field

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2-4 yrs. experience in an administrative role

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Strong organizational skills with a focus on detail

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Strong verbal and written communication skills

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Strong Excel & Google Sheets skills; Familiarity with BI/reporting tools (Tableau, Snowflake, Power BI)

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Ability to gather and interpret data necessary for ROI modeling  and capacity planning

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Knowledge of performance metrics and ROI tracking

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Preferred Qualifications

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Experience in healthcare

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Physical Requirements

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Prolonged periods of sitting at a desk and working on a computer.